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Terrible every thing the one star reviews are saying is accurate
Dear Candle and Clothing Company
Thank you for sharing your feedback with us. It's concerning to hear of your dissatisfaction, and I deeply apologize for not meeting your expectations.
If you could provide specific details about the challenges you faced, it would be immensely helpful. We're keen on understanding more so that we can directly address and rectify these issues.
Please know that we value your business and are committed to making the necessary improvements. If you’re open to discussing this further, we'd appreciate the opportunity to make things right.
Warm regards,
Timothy
KakaClo has been seamlessly simple so far. Leo was so helpful in our chat! The chat is a great feature and very user friendly!
Thank you for your positive feedback! We're glad that KakaClo has been seamlessly simple for you. Leo provided helpful assistance in the chat, and we're pleased that you found it user-friendly. We appreciate your support!
Shipping from the USA is quick and great service. App easy to use and load
Thank you for your review! We're happy that our shipping from the USA is quick and that you find our service great. We're also glad you find our app easy to use and fast-loading.
I just discovered this app and it really have great inventory . Not only that, their customer service is excellent too. Highly recommend!
We're thrilled to hear that you discovered our app and are impressed with our great inventory! Providing a wide range of options is important to us. We're also delighted that you had a positive experience with our customer service. Delivering excellent support is one of our top priorities. Thank you for recommending us, and we hope you continue to enjoy using our app!
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So far so good... Great Service, fast response, fast deliveries, and amazing product selections! It's my favorite app so far.
We're delighted to hear that you're having a great experience with our service! Fast response, fast deliveries, and a wide selection of amazing products are what we strive to provide. We're thrilled to be your favorite app so far. If you have any questions or need further assistance, feel free to reach out. Thank you for your support!
I use this app to help me list products and do order fulfillment for me, nice app. I do like the apparels with competive price and quick response of my order.
We're glad to hear that our app has been helpful for you in listing products and fulfilling orders! We strive to offer competitive prices and ensure a quick response to your orders. If you have any more feedback or need any assistance, please don't hesitate to reach out. Thank you for choosing our app!
I have used many dropship methods in the past and currently. I usually try to get ahold of the company to find out details, and most of the time it takes a while for them to get back to me, this was like they have someone on stand by to answer all your questions! I am super impressed! So far so good, they also stated the sizing is true to size (USA sizing). I am so excited to start to use this app. I will review again once someone purchases from this vendor. Great customer service!
Thank you for sharing your experience! We're thrilled to hear that our customer service has impressed you and that we've been responsive to your questions. We understand the importance of timely communication. We're glad that you find our sizing to be true to USA sizing and that you're excited to start using our app. We look forward to hearing about your future experiences with purchases. Thank you for your support and kind words!
Awesome support from Nancy on processing Order...! she absolutely Rocks! i would definately would recommend
We're delighted to hear that Nancy provided awesome support in processing your order! Thank you for recommending our service.
Had concern about an order and answered my questions in less than a minute. Great service. 100% Satisfied
We're glad to hear that your concerns about an order were promptly addressed, with your questions answered in less than a minute. Providing great service and ensuring customer satisfaction is our top priority. Thank you for choosing us, and we're thrilled to know that you are 100% satisfied with your experience!
When I placed an order for the first time on KakaClo, I found that the logistics was a bit slow. The second time I placed an order, the logistics was much faster. I saw that they have been improving and I am so happy about their change. They do improve and provide faster shipping.
Hey!
Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!