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I had a problem with the shipping set up,but it was solved fast by the staff Leo. He was so kindly and helpful. I appreciate a lot.
Thank you for sharing your feedback! We apologize for the problem you encountered with the shipping setup, but we're glad to hear that Leo from our staff was able to assist you promptly and effectively. We strive to provide excellent customer service, and we're delighted that Leo was kind and helpful in resolving the issue for you. We appreciate your understanding and patience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
KakaClo's communication efficiency has been exceptional. Recently, we encountered a situation where a customer urgently needed to change their shipping address. Despite it being late on a Saturday, we promptly forwarded the request to support, unsure of when we would receive a response. Surprisingly, Nick from support replied almost immediately, assuring us that he had successfully updated the customer's shipping address. Our experience with KakaClo has left us extremely satisfied with their prompt and effective communication.
We're glad to provide exceptional communication. Thank you for your satisfaction with our prompt and effective support!
I had some problems understanding how the whole process worked, but their assistant Caroline from customer support really helped me out.
Thank you for sharing your experience! We apologize for the initial difficulty you had in understanding the process, but we're glad to hear that Caroline from our customer support was able to help you out. Our team is dedicated to providing clear explanations and assistance to ensure a smooth experience for our customers. We appreciate your feedback and value your satisfaction. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to help you every step of the way!
Great service and fast responsive time. The customer service manager is awesome and Seven really helped me to track my orders. Pleasant experience and definitely recommend it to my friends.
We're thrilled to hear that you had a great experience with our fast and responsive customer service. Our customer service manager and Seven are dedicated to providing excellent support, including order tracking. Thank you for your recommendation! We appreciate your support and look forward to serving you and your friends in the future.
Not too long ago, I began my journey with KakaClo, and I encountered some difficulties with managing orders. Thankfully, I reached out to Nancy for assistance, and she graciously came to my aid. I am incredibly thankful to her because without her guidance, I would have been unable to navigate the intricacies of order operations. I express my heartfelt gratitude to Nancy for her invaluable support.
We're grateful for your kind words and thrilled to hear that Nancy provided invaluable support in managing your orders. It's wonderful to have team members like Nancy who go above and beyond to assist our customers. We'll make sure to share your heartfelt gratitude with her. Thank you for choosing KakaClo, and we're here to help you every step of the way on your journey.
Love KakaClo and their amazing products and prices! My support Nick was super friendly and helpful and quickly answered my questions. Definitely recommend this app!
We're thrilled to hear that you love KakaClo and our amazing products and prices! It's great to know that Nick provided friendly and helpful support, promptly addressing your questions. Thank you for recommending our app! We appreciate your support and look forward to serving you in the future.
Love KakaClo and their amazing products and prices! My support Nick was super friendly and helpful and quickly answered my questions. Definitely recommend this app!
We're delighted to hear that you love KakaClo and our amazing products and prices! It's great to know that Nick provided super friendly and helpful support, quickly addressing your questions. Thank you for recommending our app! We appreciate your support and look forward to serving you in the future.
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Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!
Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Nancy was very patient and extremely helpful. Very knowledgeable and answered my very many questions in a timely manner.
Thank you for sharing your positive experience with Nancy! We're delighted to hear that she provided patient and helpful assistance to you. Our team aims to be knowledgeable and responsive, ensuring that all your questions are answered in a timely manner. We'll make sure to pass along your kind words to Nancy. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way!
Easy to use, Customer Service is Great. Nancy was very helpful and resolved my issue immediately!!! Highly recommend.
We're glad to hear that you found KakaClo easy to use and that our customer service, especially Nancy, provided great assistance in resolving your issue promptly. Thank you for recommending us! We appreciate your support.