Classificação geral
4,5
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
Data de edição: 20 de fevereiro de 2024

I was looking around for a great clothes supplier for my dropshipping store then finally i found KakaClo . it is so glad to work with them. fast responsive support and great quality of products. Highly recommend.

Aim land
Estados Unidos
Aproximadamente 2 meses usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 12 de março de 2024

Thank you for sharing your feedback! We apologize for the problem you encountered with the shipping setup, but we're glad to hear that Leo from our staff was able to assist you promptly and effectively. We strive to provide excellent customer service, and we're delighted that Leo was kind and helpful in resolving the issue for you. We appreciate your understanding and patience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Data de edição: 2 de março de 2024

They finally got back to me and shipped my items but it took 7 to 8 days to ship and were hard to contact so I will give them a 4

I have been trying to contact these people and have had no reply - it has been over a week since i placed an order and they still have not shipped the products. Extremely poor customer service leaves you guessing if you should cancel the orders and explain to the customer that the distributor is extremely slow and doesnt reply to you. When you call you have to leave a voice mail also. It has been 7 days for one order and 8 days for the other with no clue when it will ship

Aurelia Clothing
Estados Unidos
Aproximadamente 2 meses usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 4 de março de 2024

Dear Aurelia Clothing,

Thanks for your feedback.
We received your email and we've reply you the same day, could you please double check your email inbox?
We are sincerely sorry for the delay. Some factory workers resign and return to their hometowns before the Chinese New Year. After the New Year, most suppliers resume work in the first week, but there is a shortage of workers, leading to insufficient factory capacity to fulfill the ordered quantity. The factories are now fully operational and striving to increase production. The situation is expected to normalize by mid-March.
Any question, you are welcome to contact us anytime.

Nick
Nick@kakaclo.com

14 de março de 2024

The simplicity of KakaClo's platform is a breath of fresh air. From listing products to processing orders, everything is straightforward, which saves me a lot of time and hassle.

swiftmart
Estados Unidos
Aproximadamente 1 mês usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 29 de março de 2024

Thank you for your feedback! We're glad to hear that you find KakaClo's platform to be simple and user-friendly. We strive to provide a streamlined experience for our sellers, from listing products to processing orders. Saving you time and reducing hassle is one of our key goals. We appreciate your support, and we'll continue to enhance our platform to make it even more efficient for you. If you have any suggestions or further feedback, please feel free to share. Thank you for choosing KakaClo as your e-commerce platform of choice!

Data de edição: 14 de abril de 2024

Let's be Real, KakaClo's dropshipping stuff isn't always Top-Tier. But here's the kicker – they're tight with some seriously good suppliers. That's what makes their cost performance stand out. Trust me, if you're all about maximizing profits, KakaClo is the way to go.......

Astra
Estados Unidos
18 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 20 de abril de 2024

We appreciate your honest feedback! While we strive to offer a wide range of products, we understand that not everything may meet top-tier standards. However, we're committed to providing excellent cost performance by partnering with reputable suppliers. Your trust in KakaClo as a means to maximize profits means a lot to us, and we'll continue working hard to deliver value to our customers.

2 de fevereiro de 2024

Excellent service. It resolved all the doubts I had because I just started working with Dropshipping. the assistant Nancy who was my agent deal with my requests. She is very effective and I am very happy to work with her.

Depilex Fasion
Reino Unido
3 meses usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 12 de março de 2024

Thank you for sharing your positive experience with our service! We're glad to hear that we were able to resolve all your doubts and provide the assistance you needed as you started working with dropshipping. Nancy, your agent, was effective in dealing with your requests, and we're delighted to hear that you're happy with her support. We appreciate your feedback and value your satisfaction as our customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!

22 de abril de 2024

KakaClo's New Arrival section is like my shortcut to finding the latest trends without wasting time. Their swift updates are a godsend, but I've noticed the quality of their products isn't always top-tier. Still, it's a small compromise for the convenience they offer.

MENDI STORE
Estados Unidos
4 dias usando o app
25 de março de 2024

KakaClo's customer service is top-notch! Despite occasional hiccups like sizing discrepancies and color variations in the products, their prompt response and efficient handling of issues make all the difference. They understand that in the world of dropshipping, such challenges are inevitable, but what sets them apart is their commitment to resolving any concerns swiftly. Whether it's a refund or compensation, they never fail to leave my customers satisfied.

Doze Dream
Estados Unidos
19 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 29 de março de 2024

Thank you for your positive feedback! We're thrilled to hear that our customer service has made a significant impact on your experience with KakaClo. We understand that occasional hiccups can occur, such as sizing discrepancies or color variations, and we appreciate your understanding. Our team is dedicated to providing prompt responses and efficiently handling any issues that may arise. Resolving concerns swiftly is our priority, and we're glad to know that our efforts have left your customers satisfied. We value your partnership and look forward to continuing to serve you with excellence in the world of dropshipping.

6 de abril de 2024

Finding specific product on kakaClo's website can be a chore due to the imprecise search and categorization but, their around-the- clock customer service is genuinely helpful, providing real time answer and not just automated responses.

Murreezy
Emirados Árabes Unidos
3 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 10 de abril de 2024

Thank you for sharing your experience with us. We're sorry to hear that navigating our website for specific products can sometimes be challenging due to imprecise search and categorization. Your feedback is invaluable to us as we continually strive to enhance the user experience on our platform.

However, we're thrilled to hear that our around-the-clock customer service has been genuinely helpful for you. Providing real-time answers and personalized assistance is a top priority for us, and we're glad to know that our team has been able to meet your needs effectively.

We're committed to improving our website's search and categorization features to make finding products easier for you in the future. If you ever encounter any issues or have further feedback, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way. Thank you for choosing KakaClo!

2 de fevereiro de 2024

It is an very good app that helps you to deliver your packages safe and find good products for an good price! The service is also very good! My agent Nick is very helpful. I give this an 5/5!

Gadget Alchemy
Reino Unido
3 meses usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 12 de março de 2024

Thank you for your wonderful feedback! We're thrilled to hear that you find our app very good for delivering packages safely and sourcing good products at reasonable prices. Providing excellent service is our priority, and we're glad to hear that Nick, your agent, has been very helpful. We appreciate your rating of 5/5 and your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to provide ongoing support and help you succeed!

17 de abril de 2024

Their product quality might not always be top-tier, but here's the kicker – they've got rock-solid partnerships with high-quality suppliers. That's why their cost performance is unbeatable. Trust me, if you're in it for the profits, KakaClo is the way to go.

Tara Shop
Paquistão
7 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 20 de abril de 2024

We appreciate your feedback! While we strive for top-tier product quality, we're glad you recognize our strong partnerships with high-quality suppliers. We're committed to offering unbeatable cost performance. Thank you for trusting us as the way to go for profitable ventures.