Classificação geral
4,6
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
15 de janeiro de 2024

i had an issue with a shopify order and was connected with a great customer service respective,Nick,Who helped me solve the issue quickly. I was up for hours last night trying to figure it out and when i contacted them this morning he explained what to do quickly and thoroughly. I appreciate the great customer service with KakaClo.

Hype fashion
Estados Unidos
3 meses usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 17 de janeiro de 2024

Thank you for sharing your positive experience with our customer service representative! We're glad to hear that he was able to assist you promptly and effectively in resolving the issue. We value your feedback and are committed to providing excellent customer service.

6 de abril de 2024

Finding specific product on kakaClo's website can be a chore due to the imprecise search and categorization but, their around-the- clock customer service is genuinely helpful, providing real time answer and not just automated responses.

Murreezy
Emirados Árabes Unidos
3 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 10 de abril de 2024

Thank you for sharing your experience with us. We're sorry to hear that navigating our website for specific products can sometimes be challenging due to imprecise search and categorization. Your feedback is invaluable to us as we continually strive to enhance the user experience on our platform.

However, we're thrilled to hear that our around-the-clock customer service has been genuinely helpful for you. Providing real-time answers and personalized assistance is a top priority for us, and we're glad to know that our team has been able to meet your needs effectively.

We're committed to improving our website's search and categorization features to make finding products easier for you in the future. If you ever encounter any issues or have further feedback, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way. Thank you for choosing KakaClo!

17 de abril de 2024

Their product quality might not always be top-tier, but here's the kicker – they've got rock-solid partnerships with high-quality suppliers. That's why their cost performance is unbeatable. Trust me, if you're in it for the profits, KakaClo is the way to go.

Tara Shop
Paquistão
7 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 20 de abril de 2024

We appreciate your feedback! While we strive for top-tier product quality, we're glad you recognize our strong partnerships with high-quality suppliers. We're committed to offering unbeatable cost performance. Thank you for trusting us as the way to go for profitable ventures.

25 de março de 2024

While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.

Bellezi
Estados Unidos
4 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 29 de março de 2024

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.

29 de março de 2024

KakaClo's commitment to customer satisfaction is evident in their swift and efficient after-sales service. Unlike other platforms where negotiations for compensation can be frustratingly lengthy, KakaClo resolves issues promptly and without hesitation. Despite occasional challenges with product quality or sizing, their responsiveness ensures a positive overall experience.

Kitty Shop
Estados Unidos
8 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 10 de abril de 2024

We appreciate your positive feedback! At KakaClo, we prioritize customer satisfaction with our swift and efficient after-sales service. We aim to quickly resolve any issues without prolonged negotiations. Despite occasional challenges, our responsiveness ensures a positive overall experience. Thank you for recognizing our commitment to your satisfaction.

31 de março de 2024

"I've encountered some hurdles with KakaClo. Their U.S. warehouse selection is limited, and their offline marketing is almost non-existent. However, their Chinese warehouse updates regularly, and shipping is surprisingly speedy. The 24/7 live customer support is impressive, and their after-sales service always resolves my issues promptly.

Outan
Estados Unidos
3 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 10 de abril de 2024

Thank you for sharing your feedback with us. We apologize for the limited selection in our U.S. warehouse and any inconvenience it may have caused. We appreciate your understanding. We are continually working to enhance our offline marketing efforts.

16 de março de 2024

The Product quality from KakaClo's dropshipping can vary. But, you get a lot for what you pay, especially since their Stuff tends to be cheaper than others for the same quality.

Black Panther
Arábia Saudita
2 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 29 de março de 2024

Thank you for your feedback. We understand that the product quality from KakaClo's dropshipping can vary, and we apologize for any inconsistencies you may have experienced. However, we're pleased to hear that you appreciate the value you receive for the price paid. We strive to offer competitive pricing while maintaining a certain level of quality. Our goal is to provide affordable options without compromising on customer satisfaction. Your feedback is valuable to us as we continue to improve our product offerings and ensure a consistent experience. Thank you for choosing KakaClo, and we appreciate your support.

10 de janeiro de 2024

For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Leo who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Leo.

Top Choice Gadget
Estados Unidos
12 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 17 de janeiro de 2024

We appreciate your feedback! We're glad to hear that you find our free app useful and that Leo provided you with excellent support. We understand the challenges of different time zones, and we're pleased that communication was smooth and efficient. Thank you for acknowledging Leo's efforts, and we'll be sure to pass along your appreciation.

3 de abril de 2024

KakaClo's New Arrival section is like a breath of fresh air when I'm too tired to sift through endless product lists. It's a real time-saver, and I'm grateful for how quickly they update their inventory. However, I've noticed their products sometimes lack top-notch quality, which can be a downside.

Invoicers
Austrália
Aproximadamente 17 horas usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 10 de abril de 2024

We appreciate your positive feedback on our New Arrival section and commitment to updating our inventory promptly. While we strive to provide convenience, we understand concerns about product quality. Your feedback is invaluable as we continuously work to enhance our offerings. Thank you for choosing KakaClo and sharing your experience.

29 de janeiro de 2024

I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!

Trader field
Emirados Árabes Unidos
9 dias usando o app
KakaClo Technology Co., Ltd. deixou uma resposta 2 de fevereiro de 2024

Thank you for sharing your experience! We're thrilled that Kakaclo promptly assisted you with the issues on your website and adding items to your store. It's great to hear that she was on top of it instantly and resolved everything in a timely manner. We appreciate your feedback!