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Excellent service. It resolved all the doubts I had because I just started working with Dropshipping. the assistant Nancy who was my agent deal with my requests. She is very effective and I am very happy to work with her.
Thank you for sharing your positive experience with our service! We're glad to hear that we were able to resolve all your doubts and provide the assistance you needed as you started working with dropshipping. Nancy, your agent, was effective in dealing with your requests, and we're delighted to hear that you're happy with her support. We appreciate your feedback and value your satisfaction as our customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!
KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.
Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!
It is an very good app that helps you to deliver your packages safe and find good products for an good price! The service is also very good! My agent Nick is very helpful. I give this an 5/5!
Thank you for your wonderful feedback! We're thrilled to hear that you find our app very good for delivering packages safely and sourcing good products at reasonable prices. Providing excellent service is our priority, and we're glad to hear that Nick, your agent, has been very helpful. We appreciate your rating of 5/5 and your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to provide ongoing support and help you succeed!
I had a problem with the shipping set up,but it was solved fast by the staff Leo. He was so kindly and helpful. I appreciate a lot.
Thank you for sharing your feedback! We apologize for the problem you encountered with the shipping setup, but we're glad to hear that Leo from our staff was able to assist you promptly and effectively. We strive to provide excellent customer service, and we're delighted that Leo was kind and helpful in resolving the issue for you. We appreciate your understanding and patience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.
We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.
Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!
Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
I've been troubled with some issues and I'm super impressed with how my personal assistant helped me with everything. I had questions and he was able to walk me through everything clearly and efficiently. Great place to get things done.
Thank you so much for your positive feedback! I'm glad to hear that your personal assistant was able to assist you effectively and provide clear guidance. It's always fulfilling to know that our services have made a positive impact on our users' lives. If you have any more questions or need further assistance, feel free to ask. We're here to help you get things done!
At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help！
Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!
I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!
Thank you for sharing your experience! We're thrilled that Kakaclo promptly assisted you with the issues on your website and adding items to your store. It's great to hear that she was on top of it instantly and resolved everything in a timely manner. We appreciate your feedback!
Very good app and very good support, especially from Nick: nice, quick and efficient.
Thank you for your positive review! We're delighted to hear that you find our app and support to be excellent. We appreciate your kind words about Nick, and we're glad he provided nice, quick, and efficient assistance. Your satisfaction is important to us!