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One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.
We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.
KakaClo's dropshipping products may not always be the best quality, but they've got something going with their partnerships. They manage to strike a balance between quality and cost that works for me. It's not perfect, but it's practical and gets the job done.
Thank you for your honest feedback! We appreciate your recognition of our efforts to maintain a balance between quality and cost with our dropshipping products. While we acknowledge that we may not always offer the highest quality products, we strive to make practical choices that get the job done. Your support means a lot to us as we continue to improve and refine our offerings. If you have any further suggestions or feedback, please feel free to share. We're here to listen and enhance your experience with KakaClo.
KakaClo's US warehouse option sounds great in theory, but in reality, it falls short. The limited selection and slow updates mean most products still ship from China. It's a bit misleading and doesn't quite live up to expectations.
Our US warehouse products update 1 time every 2-3 months. But we have more options in CN warehouse. Also we recommend that you can check our premium products with better quality and processing time: https://www.kakaclo.com/content/album/premium
At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help！
Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!
"I've encountered some hurdles with KakaClo. Their U.S. warehouse selection is limited, and their offline marketing is almost non-existent. However, their Chinese warehouse updates regularly, and shipping is surprisingly speedy. The 24/7 live customer support is impressive, and their after-sales service always resolves my issues promptly.
Thank you for sharing your feedback with us. We apologize for the limited selection in our U.S. warehouse and any inconvenience it may have caused. We appreciate your understanding. We are continually working to enhance our offline marketing efforts.
We are dropshippers, we ordered an item from kakaclo and no-one gave us any update about the item being purchased since more than 3 months although the estimated delivery time is 16 days and item was in stock. We had an issue with the customer who ordered the item because of the bad delay.
If there is anyone had such same issue, please give us suggestions.
Dear shopiqat,
The tracking number of your order is Pos Malaysia: RC211550154MY
Tracking link: https://tracking.pos.com.my/tracking/RC211550154MY
According to the tracking information, the package arrived at the Malaysian post office for collection on February 12th and was successfully delivered yesterday, April 8th. The reason for unsuccessful delivery could be due to address issues.
If you have any questions, please feel free to contact our account manager Nick: nick@kakaclo.com or via WhatsApp at +86 18027098336. We appreciate your understanding.
Kakaclo's dropshipping platform has simplified the logistics of running my online boutique. Their app is intuitive, and their quick turnaround time for orders ensures customer satisfaction. However, I've encountered minor issues with product quality in a few instances.
We're thrilled that KakaClo's dropshipping platform has streamlined your online boutique operations! Our intuitive app and swift order processing aim to prioritize customer satisfaction. We apologize for any inconvenience caused by occasional quality issues and assure you that we're continuously working to address them. Thank you for your valuable feedback!
While KakaClo may not have the highest quality products for dropshipping, their partnerships with reliable suppliers ensure consistent performance. Sure, you might find better quality elsewhere, but KakaClo's balance of quality and affordability is hard to beat.
We understand your feedback on product quality and appreciate your recognition of our partnerships with reliable suppliers. We aim to provide a balance of quality and affordability for our customers. Thank you for choosing KakaClo!
KakaClo is a Great app, It's very easy to use, transfers all of the Product information with images to your Store. They respond promptly with a solution Whenever you had a problem. For this reason I could not give them anything less than 5 stars!!
Thank you so much for your wonderful feedback! We're thrilled to hear that you find KakaClo to be a great app with its easy-to-use interface and seamless product information transfer to your store. We're glad to know that our team responds promptly and provides solutions whenever you encounter any problems. Your 5-star rating and kind words are truly appreciated. We will continue to work hard to maintain the high level of service that you deserve. If you ever have any further questions or need assistance, please don't hesitate to reach out.
You won't believe the level of after-sales support you get with KakaClo. Any problem that arises, whether it's quality-related, shipping-related, or even sizing, they've got your back. They don't waste time haggling or making excuses like some other platforms. If it's their fault, they'll make it right, plain and simple.
We're thrilled to hear about your positive experience with KakaClo's after-sales support! Our commitment is unwavering—we swiftly resolve any issues, be it quality, shipping, or sizing-related. No haggling or excuses, just prompt resolution. Your satisfaction is our priority, and we're here to make things right, always.