評價 (415)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2022年4月10日

I installed and placed an order on 04/01 and never received it. Order never shipped. 1st time using. Contact customer service in chat was not helpful. The order number I was shown in detail. The agent stated is not their order number. Very disappointing.

IROZI Fashion Boutique
美國
使用應用程式 9天
KakaClo Technology Co., Ltd. 已回覆 2022年4月21日

Hi there,
It's Timothy from KakaClo. Thanks for your feedback.
Firstly, I'd like to sincerely apologize for the poor customer experience that you've had with us recently. It's unacceptable that you were spoken to by one of our Customer Service Representatives in the way that you were. And I'm also really sorry that there has been such a long time delivery with your package.
However, in the early of this month, our warehouse was under restriction from the government due to the Covid virus, and all packages were delayed as a result. For those sellers that have been affected by the delay, we are now offering a 50% reduction in their next shipping bills. Please do connect with our support team for further detail.

2022年2月10日

So far this seems to be the best drop shipping option I have come across. Customer service is wonderful.you get your answers right away! Love Kakaclo!

EMKE
德國
使用應用程式 大約6小時
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

Thank you for sharing your positive experience with KakaClo! We're thrilled to hear that our system, service, prices, and shipping have made your life easier. We appreciate your support!

2022年12月29日

Thank you Nancy for a fast response on my inquiry. She has provided me with appropriate information on the issue I was concerned about.

My Store
阿根廷
使用應用程式 大約5小時
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

We appreciate your feedback, and I'm glad to hear that Nancy responded quickly and provided you with the information you needed. Thank you for acknowledging her excellent service!

2023年2月16日

as a new user,i had a ton of questions, winnie was so helpful and patient with me as i learned. She definitely was knowledgeable and answered every one of my questions with great detail and helpful graphics.I

My Store
阿拉伯聯合大公國
使用應用程式 大約3小時
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

That's great to hear! Winnie sounds like a helpful and knowledgeable assistant. I'm glad she was able to provide you with detailed answers and helpful graphics to aid in your learning process. As a new user, it's natural to have many questions, and having a patient assistant like Winnie can make the learning experience more enjoyable and productive. If you have any more questions or need further assistance, feel free to ask, and I'll do my best to help you!

2022年2月15日

After starting using KakaClo my life has become so much easier. Great system, great service, good prices, and awesome shipping. love it!

Jack & King's
美國
使用應用程式 大約3小時
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

Thank you for sharing your positive experience with KakaClo! We're thrilled to hear that our system, service, prices, and shipping have made your life easier. We appreciate your support!

2022年5月11日

Good app, I got a account manager (Kecy) that solved my problems when it was necessary. The synchronization with the orders is easy and quick to do.

ipowerqueen
中國
使用應用程式 19分鐘
KakaClo Technology Co., Ltd. 已回覆 2022年5月16日

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!

In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!

2022年5月16日

Overall, great experience, my agent is very helpful, always answers my questions (even hard ones) and recently their processing and shipping process improved so I would definitely recommend it.

Timeusb
中國
使用應用程式 12分鐘
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

We're delighted to hear about your great experience with our service! Our dedicated agents are always ready to assist you and provide answers, no matter how challenging the questions may be. We're constantly working to improve our processing and shipping processes to ensure a seamless experience for our customers. Thank you for recommending us!

2022年10月26日

with the help of winnie i was able to set up orders. Super easy and she was super helpful. I will definetely recommend for other dropshippers too and other business owners

KayBee's House
美國
使用應用程式 8分鐘
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

That's fantastic to hear! I'm glad Winnie was able to assist you in setting up your orders and made the process super easy for you. It's great that you found her help valuable. Thank you for recommending our service to other dropshippers and business owners. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

2023年2月9日

The best and most user friendly app.saves me lots of time as I do not to edits products, very fast and easy to use , support is amazing - give it try, you won't regret it!! Thank you Winnie for your prompt response and assistace

MyShop
巴基斯坦
使用應用程式 8分鐘
KakaClo Technology Co., Ltd. 已回覆 2023年10月23日

We're thrilled to hear that you find our app the best and most user-friendly! Saving you time and making product edits effortless is our goal. We're glad you appreciate our amazing support. Thank you for your kind words and shout-out to Winnie for her prompt response and assistance!

2022年5月9日

I just started using KakaClo and there are a lot of things I don't understand, but the support is very helpful and works quickly to solve problems.
If my customers will be satisfied with KakaClo's products, I will continue to use it.

CORNMI
中國
使用應用程式 5分鐘
KakaClo Technology Co., Ltd. 已回覆 2022年5月16日

Hey!

Thanks for your review, we're glad to hear you're enjoying our platform!

In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!