Order Automator

Order Automator

Recensies (92)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 99% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 3 oktober 2023

It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.

Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.

Manchester Museum
Verenigd Koninkrijk
7 maanden gebruiken de app
Automator Apps heeft geantwoord 2 oktober 2023

Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.

Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.

Even if it's something that requires a customization, our app has the flexibility to do this.

Hope to hear from you soon, just contact us we can help you quickly.

19 september 2022

We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.

Pure Enrichment
Verenigde Staten
7 maanden gebruiken de app
Automator Apps heeft geantwoord 19 september 2022

Thanks for sharing your experience and 100% recommendation about our app! We're happy to be able to provide a solution for you.

18 december 2023

I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.

Biomesight
Verenigd Koninkrijk
7 maanden gebruiken de app
Automator Apps heeft geantwoord 19 december 2023

3 Amazon marketplaces and adding more, great to hear and happy to help with your expansion efforts. Thanks for sharing.

31 oktober 2021

I used this app to send sales notifications exclusively to different vendors. We have a store that has different vendors selling different products. The default Shopify settings weren't cutting it. Joe and the crew have been amazing and helped me quickly. Can't go without this app! If you want an extra level of professionalism on your site then this is the one. It would be cool if there was a way I could customise the email content myself so that it's branded to my store. But it is otherwise flawless! Highly recommend.

World Famous Merch
Australië
7 maanden gebruiken de app
Automator Apps heeft geantwoord 31 oktober 2021

Thanks for the high praise and thanks for the feedback. We regularly make updates and add new features, saving your idea about customizing the email content and will reach out to get the details.

15 januari 2021

Great app for managing orders, only uninstalled because we upgraded to Shopify Plus. For $10/month you can't go wrong with this!

Firefly Chocolate
Verenigde Staten
7 maanden gebruiken de app
Automator Apps heeft geantwoord 15 januari 2021

Thanks for the review, and also for the follow up conversation about how you were using the app and how Shopify Plus is working for you. Cheers and good luck!

29 april 2023

Great support.

The integration with Amazon's multiple marketplaces and,
We had a few glitches when working with multiple Amazon marketplaces and with SFN locations.
The team was quick to investigate the glitches and respond to yesterday's update.

The other features are very useful as well.
I highly recommend this app!

Chimahaga
Japan
7 maanden gebruiken de app
Automator Apps heeft geantwoord 29 april 2023

Happy we could get all your locations working together, we love providing solutions! Thanks so much for the review and sharing your experience!

20 juli 2020

Great app! We used this app to auto fill certain Shopify products that do not actually need fulfillment, like certain fees that we charge. Worked just like intended and I can see us using more of its abilities as we continue to scale.

FuelTech USA
Verenigde Staten
5 maanden gebruiken de app
Automator Apps heeft geantwoord 20 juli 2020

Great review! And cheers to your store scaling ✊ ... We're always working on adding more abilities so hope to help you more in the future.

1 februari 2024

5+ STARS! This app and the team behind it are stellar. They work non-stop to ensure the app's use case is maximized for your business. A huge thanks to Frances for consistently following up with me until my issue was resolved (google ads order tracking).

This app works very well, it's affordable and the people behind it are genuine. Couldn't recommend it enough.

Sneaker Soul US
Verenigde Staten
5 maanden gebruiken de app
Automator Apps heeft geantwoord 3 februari 2024

Huge thanks to you too for writing such an awesome review, thank you so much! Glad we could help you out, thank you :)

10 april 2022

Thank you very much for the custom feature that you made possible for our Shopify store. By using this feature we can easily give away gift item/product to a specific customer. This will really help us in our business to promote and encourage to buy our newly launch products. You did an awesome job and your customer assistance is very impressive too. Really an outstanding and a "MUST HAVE" application of every seller in Shopify

Bait Lehem
Filipijnen
4 maanden gebruiken de app
Automator Apps heeft geantwoord 11 april 2022

You're welcome, we're happy to help you out... and thanks for naming our app a "must have application", that's a nice compliment :)

9 juli 2024

Best support ever

DKTrimmer
Denemarken
15 dagen gebruiken de app
Automator Apps heeft geantwoord 10 juli 2024

Haha thanks! What a nice compliment :)