Order Automator

Order Automator

Avaliações (88)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 3 de outubro de 2023

It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.

Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.

Manchester Museum
Reino Unido
7 months usando a aplicação
Questão respondida por Automator Apps 2 de outubro de 2023

Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.

Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.

Even if it's something that requires a customization, our app has the flexibility to do this.

Hope to hear from you soon, just contact us we can help you quickly.