Stellar Delivery Date & Pickup
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (815)
Restringi
-
In base alla valutazione
Guter und sehr netter Kundenservice, mir wurde bei meinem Problem der Installation sehr anschaulich und kompetent geholfen.
Thank you for your wonderful feedback! We're thrilled to hear that you found our customer service friendly and helpful. It’s our pleasure to assist with installation and ensure everything runs smoothly. If you need further support, don’t hesitate to reach out!
amazing app to use
incredible app and incredible support!
Thank you for your fantastic review! We're thrilled to hear that you're enjoying both the app and our support.
We're always here to help and appreciate your feedback!
No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.
he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.
Hello there,
➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.
➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.
➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.
➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.
I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.
Thank you for your detailed review! We're glad our app meets your needs for in-store pickup and supports your extensive number of locations.
It’s great to hear that the setup support was helpful with clear instructions and screenshots.
If you have any more questions or need further assistance, don’t hesitate to reach out!
Very clear and effecient App. Their support is amazing!
Thank you so much for your kind words! We're thrilled to hear that you find our app clear and efficient.
Our support team is always here to help, and we appreciate your recognition of their efforts. If you have any more feedback or need assistance, please don't hesitate to reach out!
I am so excited to use this app. I've been looking for one that was easy for me to use but also a great experience for my customers. I had a little problem setting it up because I didn't know what I was doing but support is amazing. Very kind and patient which is important as a business owner. If you are looking for a great app, this is it.
Thank you for your wonderful feedback! We're thrilled to hear you're enjoying the app and found our support helpful. If you have any more questions, we're here for you!
Customer Service help was perfect... got my problem solved.. Great Job..
Thank you for the positive review! We're glad our customer service team could help solve your problem. Your support means a lot to us!
We're using this app in order to be able to offer local delivery only to certain postal code areas. We were researching for a while trying different options to enable this, and this app was the answer.
Had one issue with an error when trying to enter some text in the settings in this app. I clicked the "Contact Support" button and got help in the chat immediately. Very happy with this app and their support.
Thank you for your review! We're thrilled to hear that our app has provided the solution you were looking for to offer local delivery to specific postal code areas. We're glad that our support team could assist you promptly when you encountered an issue. Your satisfaction is our priority, and we're delighted that you're happy with both our app and support.
Killer app. Works with Seal Subscriptions. Support staff (Hemadri and team) are super supportive in doing light customizations and troubleshooting with code. Glad I found them after trying so many others.
Thank you for your fantastic review! We're thrilled to hear that our app works seamlessly with Seal Subscriptions and that Hemadri and the team were able to assist you with customizations and troubleshooting.
We appreciate your kind words and are glad you found us after trying other options.
If you need further assistance, we're always here to help!