Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Recensioni (781)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
5 maggio 2020

A great app, especially the customer care is fantastic! Performs very well on the store. Highly recommended if you want advance features in your store.

Mon Fleurista
Canada
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 5 aprile 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Data modifica: 31 luglio 2020

Every single time I go to the app, I get presented with an ad for some other product this company sells. I can't find a way to dismiss that message once and for all, I have to dismiss it each time. I have to train my staff to do the same. Effectively making the app useless. I'm already paying for the app, but I still have to deal with ridiculous ads.

Response to the developer below: is it not better to give people an option to dismiss the ad in the first place, rather than waiting for someone to contact you? Does it need to appear every single time? We rely on Shopify for conducting our daily business, not all our staff is tech savvy. I hope you realize the amount of time that was wasted trying to guide each and every staffer beyond that ad.

Farm2cart
Stati Uniti
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 31 luglio 2020

Hi there, Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ You should contact us for this and we help you in that matter instead of writing the direct review without getting our support.
→ Anyway, we have removed the advertisement from the app so now it won't bother you anymore!
→ I agree with your concern that how this add consume your time for a look and teach to your staff about how to remove.
→ And I also admit that we should add a response to hide the ad from the app when click to close and not open again for some time period or anything else.
→ Please apologize us for the inconvenience you had! 🙏

17 agosto 2021

Thank you support staff for the prompt replies. This app has several add ons, one of them allows configuration for delivery to be applied to certain products (although need pay a bit extra) but all's good and will be using this app :)

VCOM LIVING
Singapore
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 19 agosto 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

4 maggio 2021

This app is great! It's easy to install and user friendly, especially for someone like me who is not very technical. Initially I had some trouble getting in touch with someone for support due to the difference in time zones but one of their support executives, Manoj, personally reached out to me with a number of different ways to get ahold of him, even on weekends or evenings when he was no longer working. He was extremely patient and helped me troubleshoot my issues. I would highly recommend any app from Identixweb.

Events on a Lawn
Canada
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 5 maggio 2021

Thank you very much for your valuable review! And thank you for taking time to share your feedback with us. Really appreciated!!

19 novembre 2019

The app worked as described and is extremely well supported which is key. The app developer has responded to a request I had inside a few hours and resolved it very professionally. 5 stars for the app and its support.
I highly recommend this app to all!

Sivani Foods
Stati Uniti
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 5 aprile 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Data modifica: 13 agosto 2020

From 5 stars to 1 star - why? Their service is nonexistent. While my shop loses money because customers cant checkout due to their app. And these many issues is happening too many times. They will NEVER give you straight answer. So you just got to face these issues repeatedly and lose money when their app goes Ape Shit! Guys, i am still waiting. and i had enough of waiting for your "AWESOME" service as advertised.

Tpday 14/08 and i am still waiting for them to solve an issue - if you read the email replies they send, you will know how bad these guys are.. Shitty, Bad Performing App....please...

Pasar Segar | The Fresh Market
Malaysia
4 mesi di utilizzo dell’app
9 agosto 2018

The developer short out the issue in a quick time.Excellent work and great support.Always recommended.

Med Subscribe Direct
Stati Uniti
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 5 aprile 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Data modifica: 27 maggio 2021

great app to use we use on 2 of our sites, is a bit hard to set up but the support will help you till all the problem is fixed, try it can't go wrong !!!

The Little market Plants
Australia
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 27 maggio 2021

Hey James!! Thank you very much for the review.....❤️..... Yeah, support members are always there to help you.🙌🏻🙌🏻

Data modifica: 16 settembre 2019

It suits my needs and help track the delivery dates and gives my customers option to select when they would like to receieve their orders

Mabrook
Emirati Arabi Uniti
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 5 aprile 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

16 dicembre 2021

App is super useful, I have only started using it but very excited! Chandni via support is also super quick and helpful, thank you!! :)

flowerfyy
Regno Unito
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 20 dicembre 2021

Thank you so much for your review!!🤗 Keep scheduling your orders with order delivery date... 🥰