Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

レビュー (807)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年10月7日

Customer Service help was perfect... got my problem solved.. Great Job..

Orchid Love
アメリカ合衆国
アプリの使用期間:6日
Identixweb Limitedが返信しました 2024年10月23日

Thank you for the positive review! We're glad our customer service team could help solve your problem. Your support means a lot to us!

2024年9月11日

I just needed an app that would allow us to provide a list of our stores as an option for in-store pickup. We aren't using Shopify POS and we aren't tracking inventory at our physical locations. If we sell something online that we don't have in our stores, we dropship from our distributor. We offer free in-store pickup to get the customers in to our store for upsell opportunities. This app doesn't have a limit on # of locations (we're currently at 68) and handles the in-store pickup feature exactly how we want to use it. I had one question during setup that I couldn't figure out myself, and got an email response within 24 hours with step by step instructions + screenshots.

Bowling World
アメリカ合衆国
アプリの使用期間:7日
Identixweb Limitedが返信しました 2024年9月16日

Thank you for your detailed review! We're glad our app meets your needs for in-store pickup and supports your extensive number of locations.
It’s great to hear that the setup support was helpful with clear instructions and screenshots.
If you have any more questions or need further assistance, don’t hesitate to reach out!

2024年10月2日

Killer app. Works with Seal Subscriptions. Support staff (Hemadri and team) are super supportive in doing light customizations and troubleshooting with code. Glad I found them after trying so many others.

dunebread
アメリカ合衆国
アプリの使用期間:2日
Identixweb Limitedが返信しました 2024年10月4日

Thank you for your fantastic review! We're thrilled to hear that our app works seamlessly with Seal Subscriptions and that Hemadri and the team were able to assist you with customizations and troubleshooting.
We appreciate your kind words and are glad you found us after trying other options.
If you need further assistance, we're always here to help!

2024年9月13日

excellent app excellent support doing lots of customisation for me!!

Green Elf Trees
イギリス
アプリの使用期間:9ヶ月
Identixweb Limitedが返信しました 2024年9月16日

Thank you for your feedback! We're thrilled to hear you’re satisfied with both the app and the support, especially with the customizations. If you need anything else, just let us know!

2024年9月6日

Manoj was very helpful and sorted the problem quickly and efficiantly

Boughton Firewood
イギリス
アプリの使用期間:約5年
Identixweb Limitedが返信しました 2024年9月16日

Thank you for your review! We’re glad Manoj was able to help quickly and efficiently.
Don’t hesitate to get in touch in the future if you need any assistance.

2024年3月3日

This is the best app ever. Without it, my life would be a lot harder. Customers are able to pick the ship day or receiving day. This option on my website simplifies everything not only for me but also for the customer. Before we found this app, we spent a lot of time back and forth with the customers coordinating the shipped or receiving day. My only regret was not finding this app before. I highly recommend this app, especially if you are shipping a perishable item like we do it's very important that the customer is home to receive the package.

Reef Pro
アメリカ合衆国
アプリの使用期間:2年弱
Identixweb Limitedが返信しました 2024年3月6日

Hello, thank you for your amazing review and rating.
➝ We are thrilled to hear that our app has made your life easier and your customers happier.
➝ We are proud to offer a convenient and flexible solution for shipping and receiving perishable items.
➝ We appreciate your recommendation and your support as a loyal customer.
➝ We are always here to help you with any questions or issues. Thank you for choosing us.

2024年11月19日

Great customer service!

Anastasia’s Bakehouse
アメリカ合衆国
アプリの使用期間:約12時間
Identixweb Limitedが返信しました 2024年12月3日

Thank you for your kind words! We're so glad to hear you had a great experience with our customer service. We're always here to assist you whenever you need us!

2024年9月11日

It's good to have customers chose a later date for delivery/pick up on order.
Con to this app is I edited my lead time and blackout dates and doesn't register which is very inconvenient if you have product that really need a lead time to create before sending out. Also it split up an order into 2 different dates even though they were supposed to be for the same future date requested.
This app is ok, but does have a lot of frustration and not very "smooth"/efficient :(

Cakery by Miriam
アメリカ合衆国
アプリの使用期間:8日
Identixweb Limitedが返信しました 2024年9月13日

Hello there,

We’re sorry to hear about the issues you’ve encountered with the app and apologize for the inconvenience this has caused. To help us better understand and resolve the problem, could you please provide more details? If possible, sharing a screenshot and any additional information would be incredibly helpful. You can send this to support@identixweb.com email address.

We truly regret the frustration you've experienced and appreciate your patience as we work to address these concerns.

Looking forward to hearing from you soon.

2024年9月9日

Awesome app! had everything we needed for our flower shop. They were very helpful with getting on a screen share to help us with the setup too!

Three Thirty Florals
アメリカ合衆国
アプリの使用期間:3日
Identixweb Limitedが返信しました 2024年9月16日

Thank you for your feedback! We’re thrilled to hear that the app has everything you need for your flower shop and that our team was able to assist you with the setup.
If you need any further help, feel free to reach out. We’re here to support you!

2024年8月23日

I'm just getting started setting up my shop and the customer service to date has been excellent, so helpful!

Skye Flowers
アイルランド
アプリの使用期間:約2ヶ月
Identixweb Limitedが返信しました 2024年8月27日

Thank you for your review! We're excited to hear that your setup experience has been positive so far and that our customer service has been helpful.
We're here to support you every step of the way as you get your shop up and running. If you need any further assistance, don't hesitate to reach out!