Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

レビュー (497)

総合評価
4.8
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年10月24日

The support for this product works wonderfully. All my requests were fulfilled as quickly and accurately as possible. I'm glad they know exactly how their program works and how to adapt it to your website instantly. 5 stars. The best

Cherry Blossom | Flowers Delivery in LA
アメリカ合衆国
アプリの使用期間:1年以上
Identixweb Limitedが返信しました 2024年11月11日

Thank you for the amazing review! 🌟
We're thrilled to hear that our support team could meet your needs quickly and accurately.
It's wonderful to know that our app has seamlessly integrated with your website.
If you ever need further assistance, we're always here to help.
Thanks again for choosing us!

2024年10月5日

No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.

he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.

soleilu
スペイン
アプリの使用期間:19日
Identixweb Limitedが返信しました 2024年10月7日

Hello there,

➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.

➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.

➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.

➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.

2025年1月8日

Very good customer service. On request, they will implement a desired feature for me.

unicake
ドイツ
アプリの使用期間:1年以上
Identixweb Limitedが返信しました 2025年1月27日

Thank you for your wonderful feedback! 😊 We're so pleased to hear that you appreciated our customer service and feature implementation. Your satisfaction is our priority, and we’re always here to tailor the experience to your needs. If you have any more ideas or need further assistance, don’t hesitate to reach out!

編集日:2025年3月25日

Started using the app 2 weeks ago and had some issues, tech support was very helpful and resolved them. Will continue using the app.

Floridens Flowers & Gifts
アメリカ合衆国
アプリの使用期間:1年以上
Identixweb Limitedが返信しました 2024年12月3日

Thank you for your feedback! We're glad to hear that our tech support was able to assist you and resolve the issues.
We're excited that you'll continue using the app, and we're always here to help if you need anything in the future!

2025年2月26日

Representative was extremely helpful and directed me to everything that I was unsure of needed answers. I figured out how to navigate through the app with him, definitely a breeze.

VittaGlam
アメリカ合衆国
アプリの使用期間:約1時間
Identixweb Limitedが返信しました 2025年3月5日

Thank you for your kind words! We're glad to hear that our representative could assist you and make navigating the app a breeze. If you ever need further support, we're always here to help! 😊

2025年1月29日

Manoj was such a great help with all the questions that i had. great customer service and very knowledgeable. i would highly recommend this app to every business that does local deliveries.

Estela's Flowershop
アメリカ合衆国
アプリの使用期間:2日
Identixweb Limitedが返信しました 2025年2月4日

Thank you for your wonderful review! 😊 We're thrilled to hear that Manoj provided excellent support and that you're happy with our app. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀

2024年9月11日

It's good to have customers chose a later date for delivery/pick up on order.
Con to this app is I edited my lead time and blackout dates and doesn't register which is very inconvenient if you have product that really need a lead time to create before sending out. Also it split up an order into 2 different dates even though they were supposed to be for the same future date requested.
This app is ok, but does have a lot of frustration and not very "smooth"/efficient :(

Cakery by Miriam
アメリカ合衆国
アプリの使用期間:8日
Identixweb Limitedが返信しました 2024年9月13日

Hello there,

We’re sorry to hear about the issues you’ve encountered with the app and apologize for the inconvenience this has caused. To help us better understand and resolve the problem, could you please provide more details? If possible, sharing a screenshot and any additional information would be incredibly helpful. You can send this to support@identixweb.com email address.

We truly regret the frustration you've experienced and appreciate your patience as we work to address these concerns.

Looking forward to hearing from you soon.

2024年10月2日

Killer app. Works with Seal Subscriptions. Support staff (Hemadri and team) are super supportive in doing light customizations and troubleshooting with code. Glad I found them after trying so many others.

dunebread
アメリカ合衆国
アプリの使用期間:2日
Identixweb Limitedが返信しました 2024年10月4日

Thank you for your fantastic review! We're thrilled to hear that our app works seamlessly with Seal Subscriptions and that Hemadri and the team were able to assist you with customizations and troubleshooting.
We appreciate your kind words and are glad you found us after trying other options.
If you need further assistance, we're always here to help!

2025年3月7日

Great app and helpful service!

Nut & Candy
アメリカ合衆国
アプリの使用期間:約1年
Identixweb Limitedが返信しました 2025年3月13日

Thank you for your kind review! 😊 We're happy to hear you love the app and found our service helpful. Let us know if you ever need any assistance! 🚀

2025年6月24日

Excellent support and assistance.

My Store
カナダ
アプリの使用期間:約4時間
Identixweb Limitedが返信しました 2025年6月25日

Thank you for your kind words! We're glad to hear you were happy with our support. If you need any further assistance, we're always here to help!