Stellar Delivery Date & Pickup
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (497)
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評価順
The support for this product works wonderfully. All my requests were fulfilled as quickly and accurately as possible. I'm glad they know exactly how their program works and how to adapt it to your website instantly. 5 stars. The best
Thank you for the amazing review! 🌟
We're thrilled to hear that our support team could meet your needs quickly and accurately.
It's wonderful to know that our app has seamlessly integrated with your website.
If you ever need further assistance, we're always here to help.
Thanks again for choosing us!
No tienen en cuenta a los pequeños comercios. Instalé la app para probar pero no la usé. desinstalé la app pero olvidé dejar de suscribirme y me han cobrado la subscripción.
he contactado con el servicio y no me quieren devolver el dinero. Me parece bastante mal que no quieran devolver el dinero, sobretodo sabiendo que jamás usé sus servicios.
Hello there,
➝ Please note that our charges are not based on the size of your business, but rather on the number of days the app was actively installed on your store. According to our records, the app was installed for a total of 17 days, including a 14-day free trial. As such, you were billed for the remaining days after the trial period.
➝ Additionally, we noticed that the app was reinstalled for two days, from October 4th to 5th, which we interpret as an indication that you intended to continue using the app during that time.
➝ In accordance with our policy, we are unable to issue a refund for the charges incurred.
➝ We appreciate your feedback and thank you for using our app. Should you have any further questions or concerns, feel free to reach out.
Very good customer service. On request, they will implement a desired feature for me.
Thank you for your wonderful feedback! 😊 We're so pleased to hear that you appreciated our customer service and feature implementation. Your satisfaction is our priority, and we’re always here to tailor the experience to your needs. If you have any more ideas or need further assistance, don’t hesitate to reach out!
Started using the app 2 weeks ago and had some issues, tech support was very helpful and resolved them. Will continue using the app.
Thank you for your feedback! We're glad to hear that our tech support was able to assist you and resolve the issues.
We're excited that you'll continue using the app, and we're always here to help if you need anything in the future!
Representative was extremely helpful and directed me to everything that I was unsure of needed answers. I figured out how to navigate through the app with him, definitely a breeze.
Thank you for your kind words! We're glad to hear that our representative could assist you and make navigating the app a breeze. If you ever need further support, we're always here to help! 😊
Manoj was such a great help with all the questions that i had. great customer service and very knowledgeable. i would highly recommend this app to every business that does local deliveries.
Thank you for your wonderful review! 😊 We're thrilled to hear that Manoj provided excellent support and that you're happy with our app. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀
It's good to have customers chose a later date for delivery/pick up on order.
Con to this app is I edited my lead time and blackout dates and doesn't register which is very inconvenient if you have product that really need a lead time to create before sending out. Also it split up an order into 2 different dates even though they were supposed to be for the same future date requested.
This app is ok, but does have a lot of frustration and not very "smooth"/efficient :(
Hello there,
We’re sorry to hear about the issues you’ve encountered with the app and apologize for the inconvenience this has caused. To help us better understand and resolve the problem, could you please provide more details? If possible, sharing a screenshot and any additional information would be incredibly helpful. You can send this to support@identixweb.com email address.
We truly regret the frustration you've experienced and appreciate your patience as we work to address these concerns.
Looking forward to hearing from you soon.
Killer app. Works with Seal Subscriptions. Support staff (Hemadri and team) are super supportive in doing light customizations and troubleshooting with code. Glad I found them after trying so many others.
Thank you for your fantastic review! We're thrilled to hear that our app works seamlessly with Seal Subscriptions and that Hemadri and the team were able to assist you with customizations and troubleshooting.
We appreciate your kind words and are glad you found us after trying other options.
If you need further assistance, we're always here to help!
Great app and helpful service!
Thank you for your kind review! 😊 We're happy to hear you love the app and found our service helpful. Let us know if you ever need any assistance! 🚀
Excellent support and assistance.
Thank you for your kind words! We're glad to hear you were happy with our support. If you need any further assistance, we're always here to help!