Stellar Delivery Date & Pickup , 727 recensies
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I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.
Hi Pataloom,
We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.
Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!
Let us know your thoughts!
Thanks,
Best Regards
Its a great app which is easy to use and it integrates well with their other app Ultimate Subscriptions. So we are able to provide time slots for different zip codes even for subscription purchases. They have a great support team who answer any questions you have through zoom or live chat. Manoj was a great help to us for adding some feature for our business and fix issues we faced. They have one of the best customer service.
Thank you so much for writing such a detailed review of the app!! We are so grateful for your words...😍😍😍😍
Keep scheduling your orders with the Order Delivery Date app🥰
All my questions were answered and what need to be fixed was fixed in minutes. I did not had to wait for my questions to be answer
Thank you 🙏🏻 so much Tyrah for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
Great support, and fits our, what I tought to be, complicated pickup/shipping options needs. Well done
Thank you 🙏🏻🙇🏼♂️ for your great review, Maxime. 🥰😍
We are so happy 😊 to hear 👂🏻 that you find our app and our support to be great. 🙌🏻👏🏻
We are glad 😊😁 that our app fits your complicated pickup/shipping options needs. 😊
We always try to provide the best service and the best solution to our customers. 😎👏🏻
We appreciate 🙏🏻 your feedback and your recognition of our work. 🎊🙌🏻
Great!!! I have tried several delivery date apps and this is the best for me by far.
Also awesome customer service, fast and efficient.
Thanks!!
Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.
Super Support! App funktioniert. Kann ich empfehlen! Sehr gute Upgrades und gute Bedienbarkeit machen dieses Plugin für unseren Shop zu einem Muss.
Thank you 🙏🏻 very much for your review, Dirk! 😍😍
Excellent App and Excellent customer service! Highly recommended, Manoj assisted with setting things up in minutes!
Thank you very much for your valuable feedback........🙏🏽🙏🏽🙏🏽 Support is always available to help you with your concerns!!!🙌🏽✌🏼✌🏼
We are extremely happy with this app, we have had a few issues at the beginning, but their amazing customer service fixed it straight away. They are available when needed and they always make sure their app is optimised for our website, HIGHLY RECOMMEND.
Thank you so much, Nicolas for the review.
Very good app with great features.. Customer support is even better. I would suggest this to everyone who needs date and time option for their orders.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Great support team and really loving the date/time choice I can give my customers.we needed some customization done and they got it done quickly without questions asked. Thank you
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.