Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Recensies (781)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
7 september 2023

Reliable app for your collection/delivery scheduling! I needed to add a few things to the confirmation emails we receive and the customers receive so I emailed them and within a couple of hours they added these for me and recoded the confirmation emails! Amazing service!

PerthCakeCollective
Australië
23 dagen gebruiken de app
Identixweb Limited heeft geantwoord 13 september 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review, Ashleigh. 🥰😍
➝ We are so happy 😊 to hear that you find our app reliable for your collection/delivery scheduling. 😊
➝ We are glad that we could help you with adding a few things to the confirmation emails. 🎉😎
➝ We always try to provide amazing service to our customers and meet their needs. 🎉🎊
➝ We appreciate your feedback and your support. We hope you continue to enjoy using our app. 👏🏻🙌🏻

Bewerkt 14 december 2020

Truly useful. This is the only app that lets the merchant specify/limit the delivery date and time slots. It is not a one-trick pony like many other apps which I have tried and most importantly the backend interface is reasonably easy to understand and configure. Customer support has been prompt and excellent so far. . In addition, there are extra features which you can subscribe to at a reasonable price. Support has been very good.

Wanting Kimchi
Singapore
23 dagen gebruiken de app
Identixweb Limited heeft geantwoord 2 april 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

17 september 2021

Such a great help with Chandni! Stayed with me through the whole duration of installing and integration of the app. :) Thank you so much! This is a relief to organise our deliveries.

Pabili Po Sari-Sari Store
Australië
23 dagen gebruiken de app
Identixweb Limited heeft geantwoord 20 september 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

5 juli 2018

I was looking for a "delivery date plugin" so badly ... I tried a lot of plugin without any satisfaction... until I found this ! This app has changed the future of my website simple, easy to use, and still working perfectly ! I love it.

Magicartwork
Verenigde Staten
22 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

3 november 2017

Simple as it gets and does everything you need it to. The developer is also extremely helpful and resolves any issues you have quickly. Overall great app.

Laubergistemtl
Canada
22 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

27 mei 2022

アプリ自体は良いと思いますが、アプリの変更で一部のフォーマットが変わった際に知らせを受けることがなかったので、そのフォーマットで仕様を決めていた社内のシステム連携が機能しなくなりました。
また、先方で何かをしてしまったのか、一部の大事なコンフィグレーションが上書きされてオペレーションに大きな問題を起こしたことも残念です。
そのことについて問い合わせても、なぜそれが起きてしまったかという追及はできず、対応があまりよくなかったことがさらに残念でした。
CSは担当者によってムラがあると思います。Manojは明確に回答をくれることが多いと感じます。

ラトリエ デ パルファム 公式オンラインストア
Japan
Bijna 2 jaar gebruiken de app
Identixweb Limited heeft geantwoord 19 mei 2023

Hello There.
Thank you for taking the time to review our app and for providing us with valuable feedback. We appreciate your honest evaluation, and we apologize for any inconvenience or issues you experienced during your usage.
We apologize if our response to your inquiry was not satisfactory. Our aim is to provide timely and helpful support to our users, and we regret that we fell short in this instance. We appreciate your feedback about Manoj's clear answers, and we will ensure that all members of our support team are equipped to provide effective and concise responses to user inquiries.
If you have any further concerns or require any assistance, please don't hesitate to reach out to us. We are dedicated to addressing your needs and ensuring a better experience moving forward.

9 augustus 2019

very good

They are kind and quick to answer.

I recommend it.

very good

They are kind and quick to answer.

I recommend it.

SEEART_JAPAN
Frankrijk
21 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

20 februari 2018

Excellent app! Simple interface. Works great! The support team is wonderful too and very responsive. We made some minor customizations to our cart page and the app team helped us get the cart page working better.

Pantry By Caterspot
Singapore
21 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

13 december 2021

Customer Service has been extremely helpful with the one issue I had with the app! Chandni was friendly and prompt with resolving my problem!

The Hosts Pantry
Verenigd Koninkrijk
21 dagen gebruiken de app
Identixweb Limited heeft geantwoord 13 december 2021

Thank you so much for your review! The support team is always available to help you with your queries...

Bewerkt 14 juli 2022

Somehow, in the last couple of months the App works when it wants to, we always miss orders tags, it gave us a whole lot more to work instead of simplifying our workflow. And the devs general response is that on their side works, but what about on our side?

ChefsEvolution
Roemenië
Meer dan een jaar gebruiken de app
Identixweb Limited heeft geantwoord 14 juli 2021

Thank you very much for taking time to write the review..🤩🤩 Support team is always available to help you with your queries!!🥰🥰🥰