Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
27 februari 2018

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
Verenigde Staten
3 maanden gebruiken de app
Identixweb Limited heeft geantwoord 11 april 2019

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

5 mei 2022

I use this app for delivery dates for our online flower orders. It seems straightforward and easy to use once you know. Online support is always helpful, quick and resolve any issues.

The Daily Bunch
Australië
3 maanden gebruiken de app
Identixweb Limited heeft geantwoord 9 mei 2022

Thank you so much for the review! Your words mean a lot to us...💖

12 december 2019

I just started using the app, I have tried many before this, and Order Delivery Date seems to be the one that does not have glitches so far. However, there can be more features added, for example a zipcode validator. I wouldn't mind paying extra for it. Good Job guys!

Mazgro
India
4 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

23 januari 2023

Great customer service with excellent troubleshooting. They will setup the app for you and fix any issues.

Eat Better Meals
Verenigde Staten
2 maanden gebruiken de app
Identixweb Limited heeft geantwoord 23 januari 2023

Thank you 🙏🏻 very much for the review, Daniel! Our support team will always be there for your help.😊

11 mei 2018

Works like a charm! perfect for my site!

Tfgroup
Nieuw-Zeeland
3 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback!

9 juni 2021

The app meets our needs and the support was responsive! Binal was able to pinpoint where the issue was quickly and provided a solution to it!

TOW KAY NEO
Singapore
3 dagen gebruiken de app
Identixweb Limited heeft geantwoord 9 juni 2021

Hey Kai!!👋👋 Thank you very much for taking time to write the review..🤩🤩 It was my pleasure to help you with your queries..... 🥰🥰🥰

12 juni 2020

So far a great experience. Customer support has been fantastic. We are happy to be working with such a dedicated team.

Groove Co - Shop.Click.Groove
Zuid-Afrika
3 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

6 februari 2023

Very helpful, and very knowledgeable about the product. I will certainly deal with them again. Thank you!

DaliaCake
Canada
3 dagen gebruiken de app
Identixweb Limited heeft geantwoord 9 februari 2023

Thank you 🙏🏻 very much for the review! It's our pleasure to help you with your queries and I am happy to see your thoughts on this app as a review. 😍😍

9 juni 2021

Petit problème lors de l'installation mais l'équipe est revenue rapidement vers moi afin de m'aider. Merci à eux pour leur rapide retour !

Daily flowers
België
3 dagen gebruiken de app
Identixweb Limited heeft geantwoord 9 juni 2021

Thanks for your valuable review my friend!!❤😍😍😍 It was my pleasure to help you with your queries🤗🤗

28 april 2018

Simply the best! No other words can explain this app! From functionality to customer service, they are the best!

Great app and great support. :)

Thanks Team

Myfoodpeople
Singapore
3 dagen gebruiken de app
Identixweb Limited heeft geantwoord 5 april 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.