Stellar Delivery Date & Pickup
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This application broke down leaving my store in chaos. When I contacted the team i was told twice it had been fixed and I am still unable to reinstall the app and have had zero assistance. Such a shame as I have used this app for many years and am now very disappointed.
Hi there, I am very sorry 🙏🏻🙏🏻 for the inconvenience you had with the app. 😞 😔 😟
I have checked your conversation with us about the issue and found the issue was with our server and it has been resolved on the same day.
I request you to check again for the issues and confirm if you're still facing any issues. 😋
Often times, it doesn't work properly.
Customers are able to go to the checkout page without selecting a delivery date.
Hi there,
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
We have a solution for the checkout problem, so please get in touch with us via live chat we have provided inside the app.
thanks but I want to export tracking number .........................................................................................................................................................................
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Our team would love the chance to understand your concerns better and help resolve any issues you faced.
I also observed that we haven’t received any support request from you before the review. I kindly request you to let us know the issue you are facing, so I can provide you with the proper assistance and resolve it quickly.
Our support team has already sent you an email. Here is our email address: support@identixweb.com