Stellar Delivery Date & Pickup
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AVOID. Orders were missing tags, and every time I wrote to ask why, they'd say they werent able to replicate it, etc etc. They were rarely able to fix the issue, and I often had to contact the customers personally to find out missing details. I finally uninstalled it, but it still left code behind messing with the functionality of my store.
We’re truly sorry to hear about your experience and appreciate you sharing your feedback after using the app for nearly 3 years.
The issue you mentioned regarding missing order tags is certainly not the experience we want our merchants to have, and we sincerely apologize if our team was unable to properly resolve it at the time. Your experience is very important to us.
If you're open to it, we would truly appreciate the opportunity to investigate the issue and help resolve it for you. Our team would be happy to review the setup and work with you to make sure everything functions correctly.
Thank you again for your feedback — it truly helps us improve our app and service.
For us it was really important that we can have separate delivery rates depending on the days, for example weekdays $8 and weekends $16. We were able to do that with this app. We encountered an issue, emailed them, sent them a video. Within 12 hours it was solved. Great support, highly recommend. Five stars.
Thank you so much for the detailed review! ⭐️
We’re glad the app helped you set up different delivery rates for weekdays and weekends exactly as you needed.
It’s great to hear that our support team could resolve the issue quickly after you reached out. Your recommendation truly means a lot to us—thanks again!
I only use it for the calendar, but it dose exactly what you want from it!
It puts the calendar days in the order so you can take it from there
I’ve had a great experience using the Stellar Delivery App. The customer support team is responsive and helpful whenever I’ve had questions. Overall, it’s a reliable platform that makes ordering and receiving deliveries smooth and hassle-free. I would definitely recommend it to anyone looking for a convenient and efficient delivery service.
Hi BROWN CREAM BAKERY,
Thank you so much for your thoughtful review—we truly appreciate you taking the time to share your experience!
We’re really glad to hear that you’ve had a smooth and reliable experience, and that our support team has been helpful whenever needed. Creating a seamless and hassle-free journey is something we focus on, so it’s great to know that reflected in your use of the app.
Your recommendation means a lot to us. We’re committed to continuing to deliver this same level of experience throughout your journey with iCart and to uphold the standard that led you to share this review.
Very good and fast service!!! Thank you
Thank you so much for your kind feedback! 😊
We're glad to hear that you had a great experience with our service. If you ever need any assistance, feel free to reach out — we're always happy to help! 🚀
Fantastic add on to our Shopify site. Make setting up pick up and shipping dates a breeze. Customer service is outstanding. Worked with Hemadri today and was able to find a solution to my issue. Highly recommend this add on.
Thank you so much for your fantastic review! We’re thrilled to hear that the app has made setting up pickup and shipping dates easy for your Shopify store. It’s great to know you had an outstanding experience with our customer service, and we appreciate the kind words about Hemadri — we’re glad a solution was found quickly. Thank you for the high recommendation! If you ever need anything else, we’re always here to help.
Manoj is great. he was very patient with me because myself and my computer were slow. i would definitely recommend him and this app
Thank you for your kind words! 😊
We’re thrilled to hear that Manoj was patient and helpful, and that you had a great experience with the app. Your recommendation means a lot to us! 🚀
Thank you so much for the support! All the issues were promptly resolved by the support team, making it a great experience. I am using the 'Steller Delivery Date & Pickup' app in my two stores, and it delivers exactly as promised. I would highly recommend this app.
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that all your issues were promptly resolved and that the app is working perfectly for both your stores. Your recommendation means a lot to us, and we’re thrilled to have made your experience a great one!
I've been using this app's calendar for years on my store, and both the app and service are awesome!
Thank you so much for your continued support! We’re thrilled to hear that you’ve been using the calendar for years and that both the app and our service have been helpful for your store. If you ever need assistance, we’re always here for you. 😊
Had an issue and was resolved immediately. Awesome support
Hi HeavenLee Treats,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience!
We’re really glad to hear that your issue was resolved quickly and that you had a positive experience with our support team. Providing prompt and effective help is something we focus on every day, so it’s great to know that came through.
We’re committed to maintaining this same level of support throughout your journey with app and to continuing to meet the standard that led you to share this review.