Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Avaliações (781)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
10 de junho de 2020

Really helpful app. Customer support was fast and was able to solve my issues right away within minutes.

Buttery and Co
Filipinas
18 days usando a aplicação
Questão respondida por Identixweb Limited 5 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

16 de janeiro de 2021

The app works great and does just what I need it to do. It's easy to use and to customize for my specific needs. I had a few minor installation glitches with another conflicting app. Chandna and Binal were very helpful in finding the solution and fixing the problem.

Swallowtail Farms, Inc.
Estados Unidos
17 days usando a aplicação
Questão respondida por Identixweb Limited 2 de abril de 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Editado a 15 de outubro de 2021

This app has been really helpful and solving some problems we had with previous apps. The overall setup has been quite quick and easy fixes. Great customer service.

Just Cakes Bakeshop
Canadá
17 days usando a aplicação
Questão respondida por Identixweb Limited 15 de outubro de 2021

Thank you so much for your review, my friend!!😍 Book the demo as well from the app dashboard to set up the app quickly.🤭 The support team is always there to help you with your queries... 😊

9 de fevereiro de 2021

unreliable and worst customer service ever! Cannot recommend, no reply to emails, no help on the phone and livechat is ghosting me

Every
Alemanha
Over 1 year usando a aplicação
Questão respondida por Identixweb Limited 13 de fevereiro de 2021

Hi there,
Sorry to hear about this and I apologize for the inconvenience.
I have checked your chat done with our team members and have seen in the chat that they have instructed you on the solution.
Will you please let me know if you have any issue with the app.

29 de novembro de 2021

We were having issues with the date picker in the cart page since it wasn't working to be required before clicking the "add to cart" button.
After contacting the support team, the Support Executive Chandni Sharma accessed our theme files and added a buggy jQuery script to our product page that broke the "add to cart" button. This happened during Black Friday weekend and it's unacceptable.
We removed the changes that were made by the app and it's back working.

À la table by Hanna
Canadá
Over 1 year usando a aplicação
25 de maio de 2021

Really good app, the suport service is really fast and helpfull. I recommend a lot to use this app, I use this app for my flower shop.

Miss Flores Bolivia
Bolívia
16 days usando a aplicação
Questão respondida por Identixweb Limited 25 de maio de 2021

Thank you very much for your valuable feedback my friend....🙌🏻🙌🏻 🙌🏻Keep delivering your flowers and grow more sales with scheduled delivery date❤️

21 de julho de 2021

Perfect, just what we needed right now. Nicely laid out date selector at the cart page. One tiny thing, is that to limit the number of orders for a specific date, it's an additional monthly cost on top of this app. You also cannot put a limit on unless you ask the customer to select a date and time. We cannot deliver at a specific time and therefore it's not very user friendly to ask them to select a date, then select 9am-5pm. But it does the job, and customer support is really good.

Yumshi
Reino Unido
About 1 year usando a aplicação
Questão respondida por Identixweb Limited 21 de julho de 2021

Thank you for your review my friend and for the suggestion as well. ❤️‍❤️‍ We have note down your request and will implement this feature in our future updates.

22 de setembro de 2023

Great support, and fits our, what I tought to be, complicated pickup/shipping options needs. Well done

Chez André
França
16 days usando a aplicação
Questão respondida por Identixweb Limited 26 de setembro de 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review, Maxime. 🥰😍
We are so happy 😊 to hear 👂🏻 that you find our app and our support to be great. 🙌🏻👏🏻
We are glad 😊😁 that our app fits your complicated pickup/shipping options needs. 😊
We always try to provide the best service and the best solution to our customers. 😎👏🏻
We appreciate 🙏🏻 your feedback and your recognition of our work. 🎊🙌🏻

Editado a 9 de junho de 2021

Ik had een probleem dat de klant de kalender kon omzeilen Dit was met 2 minuten op gelost door de helpdesk
Ik vindt het een geweldige app zeker aan te raden voor online webshops die klanten op een bepaalde datum moeten leveren
De service vindt ik top snelle reactie en hulp
Heel erg bedanktIk had een probleem dat de klant de kalender kon omzeilen Dit was met 2 minuten op gelost door de helpdesk
Ik vindt het een geweldige app zeker aan te raden voor online webshops die klanten op een bepaalde datum moeten leveren
De service vindt ik top snelle reactie en hulp
Heel erg bedankt

Bloemenpaleis Verhagen
Países Baixos
16 days usando a aplicação
Questão respondida por Identixweb Limited 5 de junho de 2020

Thank you for taking the time to write your feedback about the app.

14 de maio de 2021

Good application, do recommend. Support is always there to help you set the app or even install tiny bits of code when needed.

Pasture Restaurant Shop l Dry Aged & Sustainably Sourced Beef
Reino Unido
16 days usando a aplicação
Questão respondida por Identixweb Limited 14 de maio de 2021

Thank you Modestas for you valuable review!!!🙌🏻 It was nice to help you with your concerns and queries.....❤️ 😊 😊