Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Avaliações (789)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de novembro de 2020

This is a must have app!! The team is fantastic at responding with any help you require. The best thing about this app is you can configure almost anything you want. They also have a live chat and very fast response .
The best delivery date and time app!

Prime Cuts Butchery, Deli & Bistro
Quénia
5 days usando a aplicação
Questão respondida por Identixweb Limited 26 de novembro de 2020

Thanks for your valuable feedback.

21 de novembro de 2022

Manoj was really clear and helpful with getting this set up for me. Everything was very smooth and he was very calm and relaxed when going through the steps. Thanks Manoj

On The Table
Reino Unido
5 days usando a aplicação
Questão respondida por Identixweb Limited 21 de novembro de 2022

Thank you 🙏🏻 so much for your kind words as a review, Lucy! 😍 🥰 Our team will always be there for your help. 🎉🎉

Editado a 31 de julho de 2020

Every single time I go to the app, I get presented with an ad for some other product this company sells. I can't find a way to dismiss that message once and for all, I have to dismiss it each time. I have to train my staff to do the same. Effectively making the app useless. I'm already paying for the app, but I still have to deal with ridiculous ads.

Response to the developer below: is it not better to give people an option to dismiss the ad in the first place, rather than waiting for someone to contact you? Does it need to appear every single time? We rely on Shopify for conducting our daily business, not all our staff is tech savvy. I hope you realize the amount of time that was wasted trying to guide each and every staffer beyond that ad.

Farm2cart
Estados Unidos
4 months usando a aplicação
Questão respondida por Identixweb Limited 31 de julho de 2020

Hi there, Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ You should contact us for this and we help you in that matter instead of writing the direct review without getting our support.
→ Anyway, we have removed the advertisement from the app so now it won't bother you anymore!
→ I agree with your concern that how this add consume your time for a look and teach to your staff about how to remove.
→ And I also admit that we should add a response to hide the ad from the app when click to close and not open again for some time period or anything else.
→ Please apologize us for the inconvenience you had! 🙏

2 de julho de 2020

Wow, what an amazing app! Does exactly what was required, the price is very fair and the support is instant. Dont bother with other delivery date apps, this is the one to go for.

Bill Bean Ltd
Reino Unido
5 days usando a aplicação
Questão respondida por Identixweb Limited 5 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Editado a 13 de agosto de 2020

From 5 stars to 1 star - why? Their service is nonexistent. While my shop loses money because customers cant checkout due to their app. And these many issues is happening too many times. They will NEVER give you straight answer. So you just got to face these issues repeatedly and lose money when their app goes Ape Shit! Guys, i am still waiting. and i had enough of waiting for your "AWESOME" service as advertised.

Tpday 14/08 and i am still waiting for them to solve an issue - if you read the email replies they send, you will know how bad these guys are.. Shitty, Bad Performing App....please...

Pasar Segar | The Fresh Market
Malásia
4 months usando a aplicação
15 de setembro de 2020

Just set up the app. I wanted to customize the location of the calender in my cart page. I have no coding experience and they solved my issue immediately. Excellent customer service.

Urban Baker Co.
Canadá
4 days usando a aplicação
Questão respondida por Identixweb Limited 30 de setembro de 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

1 de dezembro de 2023

Good, helpful setup call

Kettyle Irish Foods
Reino Unido
4 days usando a aplicação
Questão respondida por Identixweb Limited 28 de dezembro de 2023

Thank you for your feedback! We're glad to hear that you found the setup call helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

Editado a 8 de maio de 2020

Quick and easy to use delivery date picker! (The order page filter option really helped me a lot as compared to the old date picker app I use) and support staff is really great. Had a few questions and they instantly fixed the problem in less than 5 mins :)

Quinn's Bakery
Filipinas
4 days usando a aplicação
Questão respondida por Identixweb Limited 8 de maio de 2020

Thanks for your valuable feedback. :)

1 de fevereiro de 2021

The app works as I expected and is very easy to set up. The information selected by the user is very clear in the emails and in the orders in shopify.

Sweetphony
Chile
4 days usando a aplicação
Questão respondida por Identixweb Limited 2 de abril de 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

8 de junho de 2020

I had an issue with the download of the calendar for consumers. It was frustrating at first because customers ended up not choosing the delivery date.

Wrote in to them and they fixed it within a day.

Whisking Bakery
Singapura
3 months usando a aplicação
Questão respondida por Identixweb Limited 5 de abril de 2021

Thank you for your valuable feedback.