Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Arvostelut (1 002)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
Muokattu 16. kesäkuu 2025

Updated review --

I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.

Kitchen 435
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Logbase vastasi 13. kesäkuu 2025

Thank you so much for your support and feedback. It really means a lot to us!

Muokattu 10. heinäkuu 2025

I've had to make about 5 or 6 zoom calls to get errors fixed.. we've had to delay our launch twice now because of errors, I'm still waiting on this to be fixed? Can someone please get back to me asap! If I hadn't invested so much time into this app I'd be changing...

Echo Valley
Australia
2 kuukautta sovelluksen käyttöä
Logbase vastasi 27. toukokuu 2025

Hi Sally,

Thank you for sharing your feedback. I'm truly sorry to hear the app hasn’t been working consistently—especially with your store’s launch around the corner. I completely understand how important this timing is.

We’ve reviewed your support history and can confirm that all reported issues were addressed with high priority. That said, I understand it may still not feel fully resolved from your end, and I sincerely apologize for that.

I’ve also emailed you personally—if you could reply to that, I’ll quickly understand what’s happening on your side and work to fully resolve it before your launch. Your satisfaction is our top priority, and we’re here to make sure everything runs smoothly.

Thanks again for your patience and support—it means a lot to us.

Warm regards,
Siva
Pickeasy App Team

6. lokakuu 2023

Waste of time. App doesn't even support transferring addresses to google calendar. Your time is better spent somewhere else.

Really Cool Living - Savage
Yhdysvallat
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