Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
27 april 2024

Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page.

Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.

C Patisserie (SG)
Singapore
Meer dan 2 jaar gebruiken de app
Logbase heeft geantwoord 30 april 2024

I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.

Bewerkt 20 maart 2024

I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!

Blooms of Hawaii
Verenigde Staten
Ongeveer een maand gebruiken de app
Logbase heeft geantwoord 6 maart 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

22 maart 2024

Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!

wheelersofchiswick
Verenigd Koninkrijk
3 maanden gebruiken de app
Logbase heeft geantwoord 24 maart 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

7 maart 2024

I just wanted to share my positive experience with Pickup Delivery Date Pickeasy. The interface is user-friendly, and the scheduling feature is incredibly convenient for both me and my customers.

Kudos to the team for providing exceptional customer support as well. They were prompt and helpful in addressing any questions I had.

I highly recommend Pickup Delivery Date - Pickeasy to any Shopify merchant looking to streamline their delivery process. Keep up the great work!

Cupidon
Roemenië
Ongeveer 2 maanden gebruiken de app
Logbase heeft geantwoord 9 maart 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9 april 2024

Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!

KCART FL
Verenigde Staten
Ongeveer een jaar gebruiken de app
Logbase heeft geantwoord 16 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

6 april 2024

The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently.
The app is great for what I need and is versatile so I have more flexibility with how I sell different products.

Mon Gateau Mansfield
Australië
3 maanden gebruiken de app
5 maart 2024

Nandhini and Dhina were absolutely amazing, they answered all my questions and helped me set up my store so it is working perfectly to the way I want it. Highly recommend this app! Thank you so much!

Rabbits On The Run
Australië
2 maanden gebruiken de app
Logbase heeft geantwoord 7 maart 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

7 februari 2024

Customer support is excellent! I just communicated with Veena who was patient, thorough, and very helpful. Great experience!

Spirited Food Co.
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Logbase heeft geantwoord 8 februari 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

12 februari 2024

Thank you Febin for the quick help! We had the problem solved within 5 minutes! Great App.

CleanTaste
Zwitserland
Bijna 2 jaar gebruiken de app
Logbase heeft geantwoord 13 februari 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

30 april 2024

I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.

Blooms By ZN
Zuid-Afrika
Ongeveer een maand gebruiken de app
Logbase heeft geantwoord 2 mei 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.