Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Recensies (1.141)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
2 oktober 2020

This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.

John Bakes Cakes
Verenigd Koninkrijk
Ongeveer 7 uur gebruiken de app
29 oktober 2021

Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!

Arie Bakker
Nederland
Ongeveer 7 uur gebruiken de app
22 december 2021

Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs

Mamarang
Canada
9 dagen gebruiken de app
Logbase heeft geantwoord 22 december 2021

Hi,

This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business.

I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well.

Thanks for the opportunity and time.
Saravanakumar
CEO
LogBase

13 maart 2023

I have just installed this app. I have received the installation support from Rahul.
I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements.
Thanks

Cafe Supply
Nieuw-Zeeland
Ongeveer 6 uur gebruiken de app
Logbase heeft geantwoord 13 maart 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

2 mei 2023

Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!

Jolly Cakery
Australië
Ongeveer 6 uur gebruiken de app
Logbase heeft geantwoord 2 mei 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

26 september 2023

Sudhan was extremely helpful and got the app set up really well for us. Nothing was too much trouble, app is really well designed and does absolutely everything we want it to.

Hiron & Sons Ltd
Verenigd Koninkrijk
Ongeveer 6 uur gebruiken de app
Logbase heeft geantwoord 27 september 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

7 oktober 2020

Great support from Padma!!! Thanks She resolved all my questions
I´ll wait for the launch where I can remove, Mon,Tue, Wed, Thursday ... from the slot

Opastri
Mexico
Ongeveer 6 uur gebruiken de app
23 augustus 2023

I have a bakery, and I wasn't sure what was the best App to schedule my local deliveries and pick up options during checkout. There are so many apps that it was really confusing. I chose Pickeasy, and I couldn't be happier. The help team is super helpful. They give you support all the way to set up and answer all your questions. I was helped by Veena, and she couldn't have been more helpful. She was extremely patient, and walked me through the process until it looked exactly like I wanted it. Thank you so much VEENA, you are GREAT!

Cakeology Miami
Verenigde Staten
Ongeveer 6 uur gebruiken de app
Logbase heeft geantwoord 1 september 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Bewerkt 5 augustus 2021

Thank you, Thank you, Thank you!!!!! I have had this website for over a year and I have finally been able to get it up and running with your help and expertise. You all went above and beyond expectations and troubleshooter every angle of potential problems with my checkout process. AWESOME! Thanks again!

carasmaticcreations
Verenigde Staten
Ongeveer 5 uur gebruiken de app
14 december 2022

Customer support and app functionality are top-class, special mention to Siddardh for sorting so many details of the setup of the app that I wouldn't have been able to do. Massive thank you.

Specialized
Zuid-Afrika
Ongeveer 5 uur gebruiken de app