Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Recensies (1.098)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
16 januari 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Frederic Loraschi Chocolate
Verenigde Staten
3 maanden gebruiken de app
Logbase heeft geantwoord 1 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

17 juli 2023

special thanks to Febin for assisting me so quickly and guiding me.

Awesome service !!

Application is prefect for setting local , standard & pickups for your consumer orders.

Boschendal SA
Zuid-Afrika
3 maanden gebruiken de app
Logbase heeft geantwoord 18 juli 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

23 oktober 2023

Si bien la App tiene muchas opciones y puede confundir a veces me sorprendió la disposición del soporte técnico Rahul, muy amable, super rápido y con una predisposición a mil por hora. Al final resulto muy fácil de usar gracias a el. Muy agradecido por el apoyo Rahul.

Organizadores.pe
Peru
3 maanden gebruiken de app
Logbase heeft geantwoord 25 oktober 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2 september 2020

This app is perfect for my cookie business! It allows you to pick specific pick up/delivery days & times which is exactly what I needed. Customer service is extremely helpful in explaining everything and helping me navigate through their app. I would highly recommend downloading it if it fits your needs!

Decadent Dough
Canada
3 maanden gebruiken de app
1 september 2023

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

Domain Appliances
Australië
3 maanden gebruiken de app
Logbase heeft geantwoord 3 september 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

5 juni 2020

Excellent customer service! I had a small problem with the layout of the date and time selector boxes in the shipping cart and they immediately emailed me back and helped me solve problem. No extra charge and no hassle.

Simple and effective design

Thanks guys!

Sherwood Suppers
Verenigd Koninkrijk
3 maanden gebruiken de app
Logbase heeft geantwoord 5 juni 2020

Thank you for the feedback. Happy to assist.

18 maart 2024

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
Verenigde Staten
2 maanden gebruiken de app
Logbase heeft geantwoord 19 maart 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

12 mei 2023

I have a small flower online shop and installed Pickeasy app for client to be able to choose the time and method of delivery or pick up, I had a minor issue with how it worked with my online Shopify store , but Pickeasy set up a zoom meeting to resolve the issue, Dinesh called me and was very helpful and patiently helped to solve the issue, so app now running perfectly, I recommend them if you need an app for delivery or pickup .

Isle of Flowers
Canada
2 maanden gebruiken de app
Logbase heeft geantwoord 12 mei 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your needs and we look forward to serving you again in the future.

20 oktober 2023

they were very nice in fixing the issue with my delivery date picker. Also the picker overall has a basic and nice functionality, and it has a free plan so its good.

Brownie Bros
Verenigde Staten
2 maanden gebruiken de app
Logbase heeft geantwoord 1 februari 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

Bewerkt 11 augustus 2020

Would like to commend the LogBase team for their swift response and action about our issue. App is also easy to use and the support team is very approachable within the app itself.

Misla Baking Co.
Filipijnen
2 maanden gebruiken de app
Logbase heeft geantwoord 10 augustus 2020

We are extremely sorry for the inconvenience caused. This happened because our HTTPS renewal failed for some unknown reason. The app was down for 2 hours due to it. We assure you such glitches will never happen again. Thank you for the opportunity and patience.