Pickup Delivery Date —Pickeasy , 921 avaliações

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

Febin was very helpful with walking me through all the different options of the Pickeasy app. I feel that this was the solution I needed for my online store. Very professional and nice to speak with. I would recommend this app to anyone who needs the ability to schedule certain pickup dates/times and/or blackout dates. This is what I was looking for!

App does exactly what we want it to and they accommodated a request we had to make it fit exactly how we need it to. Customer service/support was fantastic. Thanks again Siva for you friendly service.

Support is really friendly and helpful. thank you

This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.

Rahul and the LogBase team is Fantastic. Whenever I have any issue, they are always on hand to guide and help. If i coudl give 10 stars I would.

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

I have been using this app for 6 months and the level of service and execution has been top notch. I met with Sudan today for troubleshooting and the service was fantastic!

Thank you!

This was our second conversation with a Logbase rep. Sudhan was instrumental in helping us get our issues worked out, and most of all, Sudhan's knowledge and patience was amazing. Thank you so much!

Barath, Siva and Raj have shown immense patience helping me set the apps up for my website. Siva has been especially helpful throughout the process. In a world that often lacks quality customer service, these guys are the best!