Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
24 de janeiro de 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Merry Go Sweets
Estados Unidos
Over 1 year usando a aplicação
Editado a 9 de fevereiro de 2021

I have tried the free trials of most of the store pick-ups on this system and this is probably the best. The customer service is great, just click on live chat and they can get you on zoom and fix your queries within a few minutes, it's really easy!

Baby Showers and More
Reino Unido
Over 1 year usando a aplicação
15 de abril de 2021

Kumar and his team are really good. Nothing is too much of a problem for them. The App is really simple to use

Sarnies Sandwiches
Nova Zelândia
Over 1 year usando a aplicação
17 de março de 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Town Center Cold Pressed
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Logbase 17 de março de 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

12 de fevereiro de 2021

I need so many different options when it comes to pickup, delivery and shipping so this app was perfect. But the BEST part about it is the customer service. They have helped me numerous times, have always figured out a solution and are so extremely helpful. I cannot recommend them and this app enough.

Lucky Break Acres
Estados Unidos
Over 1 year usando a aplicação
7 de junho de 2020

Excellent customer service! I had a small problem with the layout of the date and time selector boxes in the shipping cart and they immediately emailed me back and helped me solve problem. No extra charge and no hassle.

WifeWithAChefKnife
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Logbase 7 de junho de 2020

Thank you for your feedback. Glad to assist your business.

Editado a 20 de setembro de 2022

Fixed my issue with checkout in a timely matter. Checkout was sating "shipping" instead of "delivery"

Blume Designs
Estados Unidos
Over 1 year usando a aplicação
6 de julho de 2022

Have just begun using this, but it's been so easy to set up and their customer service is WONDERFUL! They are available to help within minutes, instead of emailing and waiting for a response like other similar apps. Highly recommend so far!

East Nashville Flower Shop by Foliage
Estados Unidos
Over 1 year usando a aplicação
18 de maio de 2022

Had a little issue with the customization but its support team is superb!
Thanks for your good work!
- Erin

Fleuressence
Canadá
Over 1 year usando a aplicação
30 de março de 2022

We couldn't manage without this app! So helpful for scheduling pickups. We don't do shipping, so we use it exclusively for scheduling order pickups. It's very customizable with the 15 minute interval option and the blackouts. Customer support is the best I've seen - they respond immediately. They helped us tweak an issue on our order page, so that the scheduler worked properly. I also just reached out to them about a possible new feature that would really help, and they immediately scheduled a zoom call and had me explain the feature we would love to have added, and they're putting in a ticket to see if they can add this feature. I'm so so pleased with this app and their team. Highly recommend.

Nigh's Sweet Shop
Canadá
Over 1 year usando a aplicação