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Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout! Highly recommend!
awesome app, easy set up and fast. very straight forward. thanks guys
We are loving this addition to our store. It has cut our Customer Service order editing by over 90% and bein able to upsell through this email has been a huge win for us! The team are super helpful with setup and ongoing support. Highly recommend.
This app is amazing and saves a ton of time and effort. We wanted to find a way to streamline our customer support process ahead of launching our new store and found this by chance. It's a clear, super accessible and elegant solution that allows our customers to edit their orders and provides us with an extra upsell opportunity. Keira has been a great help with getting set up with the app! Big thanks. Highly recommend
Hamish reached out as soon as we installed Order Editing and set it up right away for us before I even had time to look at the app. The service and eagerness to get us set up and ready to roll is something I have never experienced with any other app. Thanks team!
Onboarding was a breeze. Initially there were some bugs, but Hamish and team managed to iron those out fairly quickly. It's easy to utilise and reduce support tickets.
Highly recommended.
How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up.
In only 2 months they have saved us 3900 tickets and $12k in upsell revenue.
ABSOLUTE NO BRAINER
Amazing App & brilliant help in a seemless set up.
Great product, easy set up - excellent customer support.
10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.