Reseñas (48)

Calificación general
5
Recuentos por nivel de calificación
  • El 100% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
12 de mayo de 2024

Great product, easy set up - excellent customer support.

SIDESHIFT
Australia
1 día usando la aplicación
27 de mayo de 2024

Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda

Bride Tribes
Australia
1 día usando la aplicación
9 de febrero de 2024

Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend

Windflower Florist
Singapur
29 días usando la aplicación
22 de enero de 2024

Order Editing is a no-brainer. Has been hugely helpful to give customers self-serve access to their order after checkout, and reduce the associated CX workload. Kiera and Hamish have been super fast at implementing feedback and creating a tailored solution to meet our needs and particular WMS set-up. Highly recommend to brands of all sizes.

Moodi
Nueva Zelanda
2 meses usando la aplicación
15 de mayo de 2024

Awesome app! Amazing assistance. Highly reccomended

Forum4 Collections
Australia
1 día usando la aplicación
10 de enero de 2024

This app is amazing and saves a ton of time and effort. We wanted to find a way to streamline our customer support process ahead of launching our new store and found this by chance. It's a clear, super accessible and elegant solution that allows our customers to edit their orders and provides us with an extra upsell opportunity. Keira has been a great help with getting set up with the app! Big thanks. Highly recommend

MoLove®
Alemania
24 días usando la aplicación
23 de octubre de 2023

Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too. Hamish and Keira easily integrated with our 3PL and put our customer portal in all Shopify emails and like night and day we never received an order change request. The founders also created an upsell email automation that saw us offering discounts on a second or third item hours after purchase, customers paid for the extra item and it was added to the original order. WAY too easy!

Mindware
Australia
7 meses usando la aplicación
9 de junio de 2024

Has saved us so much time with customer service. Such an easy way for our customers to make changes to their orders :)

Yours Only
Australia
7 de junio de 2024

awesome app, easy set up and fast. very straight forward. thanks guys

SAND N SALT
Australia
18 de octubre de 2023

Letting customers edit their own orders instead of creating a support ticket is the biggest no-brainer. This app saves us so much precious time. The ability to upsell customers a few hours after purchase is the cherry on top. It's super easy to set up too.

The FlatPack Company
Nueva Zelanda
3 meses usando la aplicación