Reseñas (121)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
30 de abril de 2024

Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout! Highly recommend!

The Mixologer
Estados Unidos
27 días usando la aplicación
7 de mayo de 2024

Hamish reached out as soon as we installed Order Editing and set it up right away for us before I even had time to look at the app. The service and eagerness to get us set up and ready to roll is something I have never experienced with any other app. Thanks team!

Pawfect Pals
Australia
4 días usando la aplicación
22 de enero de 2024

Order Editing is a no-brainer. Has been hugely helpful to give customers self-serve access to their order after checkout, and reduce the associated CX workload. Kiera and Hamish have been super fast at implementing feedback and creating a tailored solution to meet our needs and particular WMS set-up. Highly recommend to brands of all sizes.

Moodi
Nueva Zelanda
8 meses usando la aplicación
12 de mayo de 2024

Great product, easy set up - excellent customer support.

SIDESHIFT
Australia
3 meses usando la aplicación
15 de junio de 2024

What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.

Leather Hero Australia
Australia
Alrededor de 4 horas usando la aplicación
17 de marzo de 2024

We are loving this addition to our store. It has cut our Customer Service order editing by over 90% and bein able to upsell through this email has been a huge win for us! The team are super helpful with setup and ongoing support. Highly recommend.

Salt Lab
Australia
Alrededor de 2 meses usando la aplicación
25 de abril de 2024

10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.

Number Six
Reino Unido
17 días usando la aplicación
29 de enero de 2024

Hamish set us up right away and was very helpful with initial support. I would highly recommend this app, based on this alone. I'm looking forward to seeing this cut down on support tickets and achieve an ROI with upsells/edits.

Rugby Bricks
Nueva Zelanda
4 meses usando la aplicación
14 de mayo de 2024

Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.

Sunni Scenes
Australia
6 días usando la aplicación
25 de abril de 2024

This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise. Would highly recommend this app.

ONO Roller
Estados Unidos
Alrededor de 1 mes usando la aplicación