Order Editing | Upsell

Fantastic, saves heaps of time not having to update customer addresses!

Order Editing is a game changer. It's saved our customer service team 800 support tickets, running profitable just on upsells, and saved 500 customers from having their products to the wrong place... all in just 60 days.

Can't believe this isn't a native Shopify feature.

Onboarding and personal attention to us as merchants from the founders is fantastic and nothing is too hard for Hamish and the team.

Absolute legends.

Great app, customer service is direct and efficient.

Good stuff, some minor issues but the founders are constantly improving it and there is no other app that offers this functionality

We upgraded our transaction emails installing both Wonderment and then Order Editing - a leathal combination giving us immediate ROI. It's a no-brainer app to plug in.

The team were very helpful during onboarding and the aftercare support equally as good.

James
Balance Coffee

Reducing tickets and increasing upsells!

What more can i say? Don't sleep on this app, been a real game changer for us.

We've been using the Order Editing Shopify App and couldn't be happier with the results! The app is an absolute game-changer for our store. It’s a much-needed solution that every Shopify store should consider.

What really stood out was the incredible support from the team, especially Kiril. They went above and beyond to help us get everything set up, and they did it in record time. Their responsiveness, expertise, and dedication ensured that our implementation was smooth and stress-free.

If you're looking for a reliable, effective, and user-friendly order editing app, look no further. This app has been a fantastic addition to our store, and we highly recommend it!

We've needed an app like this for years, as edits are the main reason for contacting our CS team. As a gifting business, plans change, and customers have high expectations. This app enables the customers to take ownership of quick edits, leaving our CS team to help customers with more complex changes and requests. The team at Order Editing are so hardworking and quick to respond, and always making improvements to their app. The customisations with Flow are super easy to set up. Also saves the hassle and money of having to cancel an order to edit. All round great app, customisable to your business.

Great application that provides a lot of value for the customer and saves a lot of customer service tickets

A few teething problems but Hamish and the crew are super responsive and couldn't be more helpful to troubleshoot. Not sure if it will be beneficial moving forward but sticking with it for the moment :-)