Order Editing | Upsell

Super helpful set up, really looking forward to seeing how the customer uptake is. Support was outstanding.

So grateful for the great minds behind this app. It used to be a real pain to address last-minute changes in orders or mistakes in delivery addresses. Hamish and the team have been incredibly helpful with the app setup. Thank you heaps, and well done on solving a significant pain point for e-commerce businesses!

Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend

Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually.

Can highly recommend this to any Shopify implementation.

Awesome app! Amazing assistance. Highly reccomended

Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too. Hamish and Keira easily integrated with our 3PL and put our customer portal in all Shopify emails and like night and day we never received an order change request. The founders also created an upsell email automation that saw us offering discounts on a second or third item hours after purchase, customers paid for the extra item and it was added to the original order. WAY too easy!

Our biggest pain point in customer service was customers blaming incorrect addresses and wrong item colors, despite multiple confirmation prompts during the order process. After implementing order editing, with exceptional support from Hamish and his team, this issue has almost completely disappeared. They seamlessly integrated the system with our 3PL and Shopify, ensuring everything worked perfectly from the start. Additionally, the ability to add upsells has generated thousands of dollars for our business within the first week alone. I can’t recommend this app enough!

HIGHLY recommend this app. It has saved us so much time for our customer service team. This is a no brainer app for any store to use and their support is amazing.

Great app - Hamish was extremely helpful and accomidating. Would recommend.

This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.