Recensies (160)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
31 mei 2024

Such a clever and helpful App, for both Customer and Business. This solves SO MANY simple Customer Service Tickets and allows unique upsell opportunities. It's really a no-brainer. App Support is far beyond expectations, literally only ever waiting a matter of minutes to get advice and help to make sure the App is working perfectly. Highly recommend.

Moana Bikini - North America
Australië
Ongeveer een maand gebruiken de app
21 mei 2024

Love this app - so easy to allow customers to edit their order post-purchase!

Skinny Mixes
Verenigde Staten
4 maanden gebruiken de app
21 mei 2024

Hamish has been so attentive with assisting us with setting up the Order Editing platform on our store. We've been searching for something to cut down our customer service time and THIS IS IT!
It automates so many of the queries we were receiving every day, especially after a weekend which is making the biggest difference to our efficiency! Thanks Hamish!

Grahams Natural USA
Australië
14 dagen gebruiken de app
18 maart 2024

Onboarding was a breeze. Initially there were some bugs, but Hamish and team managed to iron those out fairly quickly. It's easy to utilise and reduce support tickets.

Highly recommended.

Crafti
Singapore
12 maanden gebruiken de app
13 maart 2024

How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up.
In only 2 months they have saved us 3900 tickets and $12k in upsell revenue.
ABSOLUTE NO BRAINER

Nakie - Australia
Australië
5 maanden gebruiken de app
30 april 2024

Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout! Highly recommend!

The Mixologer
Verenigde Staten
27 dagen gebruiken de app
17 maart 2024

We are loving this addition to our store. It has cut our Customer Service order editing by over 90% and bein able to upsell through this email has been a huge win for us! The team are super helpful with setup and ongoing support. Highly recommend.

Salt Lab
Australië
18 dagen gebruiken de app
9 juni 2024

Has saved us so much time with customer service. Such an easy way for our customers to make changes to their orders :)

Yours Only
Australië
27 dagen gebruiken de app
7 mei 2024

Hamish reached out as soon as we installed Order Editing and set it up right away for us before I even had time to look at the app. The service and eagerness to get us set up and ready to roll is something I have never experienced with any other app. Thanks team!

Pawfect Pals
Australië
4 dagen gebruiken de app
25 april 2024

10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.

Number Six
Verenigd Koninkrijk
17 dagen gebruiken de app