Order Editing | Self‑serve
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Caractéristiques
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Utilisation directe dans l’interface administrateur Shopify
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Fonctionne avec les thèmes les plus récents
À propos de cette application
Lancement
1 mai 2023 · Journal des changements
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Shopify PDV, Processus de paiement, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, CeligoSelf-service changes to reduce costs, deliver a better experience, and increase average order value.
Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.
- Increase your average order value by recommending products customers want to buy
- Self-serve address, variant, contact details, and product changes pre-shipment
- Reduce lost orders with carrier verified shipping address recommendations
- Prompt customers to add more products to their orders before packing
- Refund to gift card or store credit for order downgrades
Contient du texte non traduit
Tarification
Revenue Generator
Installation gratuite
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79 / mois
ou $796/an et économisez 16 %
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
Essai gratuit de 30 jours
Shopify Plus
$399 / mois
ou $3,999/an et économisez 16 %
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
Essai gratuit de 30 jours
Revenue Generator
Installation gratuite
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79 / mois
ou $796/an et économisez 16 %
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
Essai gratuit de 30 jours
Shopify Plus
$399 / mois
ou $3,999/an et économisez 16 %
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
Essai gratuit de 30 jours
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
38 avis
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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0 % des avis sont des avis à 3 étoiles
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0 % des avis sont des avis à 2 étoiles
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0 % des avis sont des avis à 1 étoiles
This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce
Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time. Brilliant!
This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information. I know having this app will allow my customers to easily edit their own information and give me the piece of mind of knowing that their orders are accurate. The team was super helpful in helping me set it up in my store! Highly recommend, this will be one of the top Shopify Apps no question. Mark my words. I'm just glad I found it!
This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.
10/10 would recommend. Great, thorough service with efficient and clear onboarding with the team. Got the app running smoothly straight away and was available for any small issue resolution right away as well. No having to set the app up yourself and being left confused. The app itself creates huge upsell, saves money and time editing orders for customers and provides better customer experience as well putting the own-ace on the customer to correct their order details before the order is fulfilled! Hamish and the team are GOAT'd.
À propos de cette application
Lancement
1 mai 2023 · Journal des changements
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Shopify PDV, Processus de paiement, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, CeligoConçue par Order Editing
À propos de Order Editing
Note moyenne : 5,0
1 an d’expérience dans la création d’applications pour l’App Store de Shopify
19 Oakwood Avenue, Melbourne, VIC, 3186, AU
Assistance
Envoyer un message(866) 217-1477
hey@orderediting.com
Ce développeur n’offre pas d’assistance directe en Français.