Order Editing | "Self Service"
Galerie d’images en vedette
Caractéristiques
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Utilisation directe dans l’interface administrateur Shopify
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Fonctionne avec les thèmes les plus récents
À propos de cette application
Lancement
1 mai 2023 · Journal des changements
Langues
anglais
Fonctionne avec
Shopify PDV, Processus de paiement, ShipHero, Gorgias, Peoplevox, SAP, Zendesk, KlaviyoSelf-service changes to reduce costs, deliver a better experience, and increase average order value.
Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.
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Increase your average order value by recommending products customers want to buy
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Self-serve address, variant, contact details, and product changes pre-shipment
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Reduce lost orders with carrier verified shipping address recommendations
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Prompt customers to add more products to their orders before packing
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Refund to gift card or store credit for order downgrades
Tarifs
Essai gratuit de 14 joursBasic
Installation gratuite
Self-serve unlimited amounts of order edits. Only a 6% fee from new revenue we earn through product upsells.
- Custom branding
- Address verification
- Product purchases & shipping upgrades
- Self-serve address, variant, and contact information changes
Shopify Plus
$399/mois
ou $4,000/an et économisez 16 %
Zero revenue share from upsells. Suitable for Plus or Advanced plans needing integration with their 3PL or WMS.
- Everything in Basic plus:
- Custom URL
- Cut-off times
- Engineering support
- 3PL & WMS integration
- Refund to store credit or gift card
Basic
Installation gratuite
Self-serve unlimited amounts of order edits. Only a 6% fee from new revenue we earn through product upsells.
- Custom branding
- Address verification
- Product purchases & shipping upgrades
- Self-serve address, variant, and contact information changes
Shopify Plus
$399/mois
ou $4,000/an et économisez 16 %
Zero revenue share from upsells. Suitable for Plus or Advanced plans needing integration with their 3PL or WMS.
- Everything in Basic plus:
- Custom URL
- Cut-off times
- Engineering support
- 3PL & WMS integration
- Refund to store credit or gift card
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
5 avis
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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0 % des avis sont des avis à 3 étoiles
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0 % des avis sont des avis à 2 étoiles
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0 % des avis sont des avis à 1 étoiles
I personally would say as consumer myself this app is every customer life saver. It saves time and eliminates worry for customers who place a quick order but forget and essential information like a phone number to track. This app would literally set any business apart and make them more efficient and effective and also truthworthy.
Such a no-brainer! We went from receiving hundreds of customer support emails a week to only a handful, this app literally self-services almost every request straight from our order status page. Our customer satisfaction is through the roof. Special thanks to Keira and Hamish for seamlessly integrating with our warehouse management software - very excited to turn this into an upselling machine next!
This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.
I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!
À propos de cette application
Lancement
1 mai 2023 · Journal des changements
Langues
anglais
Fonctionne avec
Shopify PDV, Processus de paiement, ShipHero, Gorgias, Peoplevox, SAP, Zendesk, KlaviyoConçue par viaGlamour Beauty
À propos de viaGlamour Beauty
Note moyenne : 5,0
4 ans d’expérience dans la création d’applications pour l’App Store de Shopify
Assistance
Envoyer un message(866) 217-1477
hey@orderediting.com
Ce développeur n’offre pas d’assistance directe en Français.
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