Order Editing | "Self Service"

Order Editing | "Self Service"

Forfait gratuit disponible. Essai gratuit de 14 jours. Des frais supplémentaires peuvent s’appliquer.
Note (5,0)
Avis
Développeur

Caractéristiques

Conçue pour votre entreprise
  • Utilisation directe dans l’interface administrateur Shopify
  • Fonctionne avec les thèmes les plus récents

À propos de cette application

Lancement

1 mai 2023 · Journal des changements

Langues

anglais

Fonctionne avec

Shopify PDV, Processus de paiement, ShipHero, Gorgias, Peoplevox, SAP, Zendesk, Klaviyo

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see recommended products based on past orders that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. plus
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

Tarifs

Essai gratuit de 14 jours

Basic

Installation gratuite

Self-serve unlimited amounts of order edits. Only a 6% fee from new revenue we earn through product upsells.

  • Custom branding
  • Address verification
  • Product purchases & shipping upgrades
  • Self-serve address, variant, and contact information changes

Shopify Plus

$399/mois

ou $4,000/an et économisez 16 %

Zero revenue share from upsells. Suitable for Plus or Advanced plans needing integration with their 3PL or WMS.

  • Everything in Basic plus:
  • Custom URL
  • Cut-off times
  • Engineering support
  • 3PL & WMS integration
  • Refund to store credit or gift card

Basic

Installation gratuite

Self-serve unlimited amounts of order edits. Only a 6% fee from new revenue we earn through product upsells.

  • Custom branding
  • Address verification
  • Product purchases & shipping upgrades
  • Self-serve address, variant, and contact information changes

Shopify Plus

$399/mois

ou $4,000/an et économisez 16 %

Zero revenue share from upsells. Suitable for Plus or Advanced plans needing integration with their 3PL or WMS.

  • Everything in Basic plus:
  • Custom URL
  • Cut-off times
  • Engineering support
  • 3PL & WMS integration
  • Refund to store credit or gift card

Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

5 avis

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 27 juillet 2023

I personally would say as consumer myself this app is every customer life saver. It saves time and eliminates worry for customers who place a quick order but forget and essential information like a phone number to track. This app would literally set any business apart and make them more efficient and effective and also truthworthy.

StephBeautyWorld
Royaume-Uni
1 jour d’utilisation de l’application
8 septembre 2023

Such a no-brainer! We went from receiving hundreds of customer support emails a week to only a handful, this app literally self-services almost every request straight from our order status page. Our customer satisfaction is through the roof. Special thanks to Keira and Hamish for seamlessly integrating with our warehouse management software - very excited to turn this into an upselling machine next!

Grog
Australie
19 jours d’utilisation de l’application
5 septembre 2023

This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.

Boring Without You
Australie
12 jours d’utilisation de l’application
31 août 2023

I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!

Glass Prophets
Australie
24 jours d’utilisation de l’application
3 septembre 2023

The Pinnacless
Malaisie
24 minutes d’utilisation de l’application

À propos de cette application

Lancement

1 mai 2023 · Journal des changements

Langues

anglais

Fonctionne avec

Shopify PDV, Processus de paiement, ShipHero, Gorgias, Peoplevox, SAP, Zendesk, Klaviyo

Conçue par viaGlamour Beauty

À propos de viaGlamour Beauty

Note moyenne : 5,0

4 ans d’expérience dans la création d’applications pour l’App Store de Shopify

Assistance

Envoyer un message

(866) 217-1477

hey@orderediting.com

Ce développeur n’offre pas d’assistance directe en Français.

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