Order Editing | Self‑serve
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Destaques
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Utilize diretamente no Admin Shopify
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Funciona com os mais recentes temas
Sobre esta aplicação
Lançada
1 de maio de 2023 · Registo de alterações
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Edição de encomendas , Vendas superiores e vendas cruzadasFunciona com
Shopify POS, Finalização da compra, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, CeligoSelf-service changes to reduce costs, deliver a better experience, and increase average order value.
Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.
- Increase your average order value by recommending products customers want to buy
- Self-serve address, variant, contact details, and product changes pre-shipment
- Reduce lost orders with carrier verified shipping address recommendations
- Prompt customers to add more products to their orders before packing
- Refund to gift card or store credit for order downgrades
Preços
Revenue Generator
Instalação gratuita
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79 / mês
ou $796/ano e poupe 16%
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
Avaliação gratuita de 30 dias
Shopify Plus
$399 / mês
ou $3,999/ano e poupe 16%
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
Avaliação gratuita de 30 dias
Revenue Generator
Instalação gratuita
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79 / mês
ou $796/ano e poupe 16%
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
Avaliação gratuita de 30 dias
Shopify Plus
$399 / mês
ou $3,999/ano e poupe 16%
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
Avaliação gratuita de 30 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
45 avaliações
- 100% das classificações são de 5 estrelas
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0% das classificações são de 4 estrelas
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0% das classificações são de 3 estrelas
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0% das classificações são de 2 estrelas
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0% das classificações são de 1 estrelas
When we launched our new store we were getting hundreds of emails from customers asking us to change their address. it seems that payment methods like Google pay store address info and if the person moved and didn't change it it submits the wrong address.
We found Order Editing app and installed it. Immediately our tickets were cut in half because people could easily edit their own orders.
We also love that there is an address validator baked right in, and people can also add products to their order too.
Probably the best thing about this app are the two founders. We had a tricky situation with various shipping locations, 3rd party logistics etc and they worked to solve all our problems, unlike some apps where the 'help desk' doesn't even understand your issue properly. These guys not only understood it but they completely solved it going as far as jumping on the phone with our of our shipping partners.
This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce
The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.
Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.
This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information. I know having this app will allow my customers to easily edit their own information and give me the piece of mind of knowing that their orders are accurate. The team was super helpful in helping me set it up in my store! Highly recommend, this will be one of the top Shopify Apps no question. Mark my words. I'm just glad I found it!
This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.
Sobre esta aplicação
Lançada
1 de maio de 2023 · Registo de alterações
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Edição de encomendas , Vendas superiores e vendas cruzadasFunciona com
Shopify POS, Finalização da compra, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, CeligoConstruído por Order Editing
Sobre Order Editing
Avaliação média de 5,0
A criar aplicações para a App Store Shopify há 1 ano
19 Oakwood Avenue, Melbourne, VIC, 3186, AU
Assistência
Enviar uma mensagem(866) 217-1477
hey@orderediting.com
Este programador não oferece assistência direta em Português (portugal).