Calificación general
4,1
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 18% de las calificaciones son de 1 estrellas
5 de junio de 2013

Great app. Benefits both the customer and the business. Recommended.

OneWiseMac
Reino Unido
Más de 2 años usando la aplicación
12 de marzo de 2020

Great app, simple and very effective. I'm already receiving fewer emails regarding "where's my order?" I just would like you could have more customization options, this is definitely important. Please consider making the customization options of the app better.

Sheltercase
Estados Unidos
Alrededor de 2 años usando la aplicación
venntov respondió 15 de marzo de 2020

Hi there,

I am SO happy to hear that you are receiving fewer emails asking you "where's my order" - that is our number one goal with this app!

I have taken note of your want for extended customization options, and would love to chat with you further about what you are looking for.

Could you please email support@seomanager.com and ask for Rhian? We try to make feature changes that are requested by our users and we are ALWAYS open to feedback.

All the best,

Rhian Beutler
COO/Co-founder

5 de julio de 2016

Useful app. We installed it a few months ago and linked it to our email confirmations. It greatly reduces customers inquiries and also lets our phone support people look up orders when the customers call in.

Pretty Fireplaces
Estados Unidos
Alrededor de 2 años usando la aplicación
30 de noviembre de 2016

This is now my second install. Works like a dream, as always. Thanks!

Hello Classics
Estados Unidos
Casi 2 años usando la aplicación
1 de mayo de 2020

I LOVE this App! I have in on all my stores I have running. It is simply the cleanest smoothest app for what you want to achieve in order tracking and more.

Peace In Me
Estados Unidos
Casi 2 años usando la aplicación
venntov respondió 22 de mayo de 2020

Hi,

Sorry for the late reply- things have been quite busy (in a good way) over here. I saw your review when it came in, shared it with the team and then we got back to work without me responding. Oops!

Thank you for choosing our app, we REALLY appreciate your business.

So happy to hear that you have it on all of your stores ( by the way would love to connect with you and talk to about the multiple stores you have- so cool!)

Please email us at support@orderlookupapp.com if you need anything, or if you want to connect in general (ask for Rhian).

Wishing you all the best,

Rhian Beutler
COO/Co-founder

9 de octubre de 2017

A helpful tool to help reduce customer support requests.

Vapescom
Estados Unidos
Casi 2 años usando la aplicación
19 de noviembre de 2013

With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.

MerchLimited
Estados Unidos
Más de 1 año usando la aplicación
20 de diciembre de 2017

I absolutely love this App. The main benefit is that it reduced significantly the number of emails I receive from my customers asking me their tracking info. I see in the statistics inside the app that a lot of my customers use the order lookup to see exactly where their package is. In other words, I have 1 thing less to think about my business and my busy schedule. I totally recommend it! Well done guys!

Traveliero
Grecia
Más de 1 año usando la aplicación
21 de octubre de 2013

Order Lookup App is a great time saver and super easy to install!

Quad Lock - iPhone/Galaxy Bike Mount
Australia
Más de 1 año usando la aplicación
12 de agosto de 2013

Easy set up & cuts down on support inquires from customers wondering where there order is - now they can keep track of it themselves 24/7!

Mieux & Mieux
Estados Unidos
Más de 1 año usando la aplicación