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I personally like this app but a feature doesn't work and I contacted the support, its been a week and still waiting for a god damn reply
Great customer service. Account was verified quickly. App is easy to use and gives customers that piece of mind we strive to give.
Hi,
I hope you are having an awesome day! Thank you for the kind words- I will pass them along to the support team.
We are so glad that you find the app giving your customers peace of mind- that makes me so happy, and I know it will make the rest of the team happy as well.
If you ever need anything moving forward, please never hesitate to reach out to us at support@orderlookupapp.com
Best wishes,
Rhian Beutler
COO/Co-founder
Great app and great customer service ! Actually every store must have this app !
https://mopixiestore.com
Mopixie Store - Unique & Fun Gifts at Lowest Price with Free Shipping
Very good tool, I highly recommend it, very cheap and reasonable price with very good Order Tracking included :)
Charging a $10 flat fee & 0,05$ per order is ridiculous. Read the small print before installing, lost a lot of money because of this app. be aware.
UPDATE: Rob got in touch and has issued a refund + discount, great customer service.
Tried cancel my subscription got charged even after uninstalling the app,remove me from subscription
Hi there,
Here at venntov we try to make every experience a great one! We never want you to get charged if you have removed the subscription.
We have tried reaching out to you via email but it does not seem that our emails are going through- could you please reach out to me directly at support@venntov.com . We really want to make this right for you.
All the best,
Rhian
Co-founder/COO
venntov
What a great app! This ability for customers to lookup/track their own orders without emailing us is so helpful and something we've wanted since we launched our store. So glad these guys did all the work to make it happen. Well worth the price to provide excellent service to your customers and a tool that is necassary for large or small stores.
I have not to use the app yet, it looks very intriguing to use, can't wait and will definitely give feedback again. Thank you for asking
Good app, and very good support ! I recommend this app ;)
very responsive and helpful support!