Důležité informace
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Použití přímo v prostředí administrátora Shopify
O této aplikaci
Uvedena
11. říjen 2012
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Sledování objednávek zákazníkůFunguje s:
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriersSave valuable customer service time with automated order tracking.
Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.
- Order lookup for customers
- Order tracking across over 100 shipping carriers
- Customizable order lookup page
Cena
7denní zkušební verze zdarmaEssential
$10 / měsíc
100 lookups included in monthly fee. $0.05 per addt'l lookup
Essential
$10 / měsíc
100 lookups included in monthly fee. $0.05 per addt'l lookup
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Počet recenzí: 138
We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!
Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.
Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.
Great app. It's saved us a lot of time with customer inquiries on the customer service side of our business. For customers, it allows them access to pull up their order status at their convenience. Setup was very easy. We recommend this app.
This app is very well worth what it costs, it will save you lots of time and effort by allowing your customers to handle order information themselves.
Customer service on the app is second to none and highly responsive. I wish other software developers were as good and fast as these folks.
Bottom line: It works like it should, it is priced right and saves you from using your time. What more could one ask for? Simply put, get it.
O této aplikaci
Uvedena
11. říjen 2012
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Sledování objednávek zákazníkůFunguje s:
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriersVytvořeno partnerem venntov
Informace o partnerovi venntov
Průměrné hodnocení: 4,7
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 12
1255 W Colton Ave, #523, Redlands, CA, 92374, US
Podpora
Poslat zprávusupport@orderlookupapp.com
Tento vývojář nenabízí přímou podporu v jazyce Čeština.