Elementi chiave
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Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
11 ottobre 2012
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Monitoraggio degli ordiniFunziona con
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriersSave valuable customer service time with automated order tracking.
Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.
- Order lookup for customers
- Order tracking across over 100 shipping carriers
- Customizable order lookup page
Prezzi
Prova gratuita di 7 giorniEssential
$10 /mese
100 lookups included in monthly fee. $0.05 per addt'l lookup
Essential
$10 /mese
100 lookups included in monthly fee. $0.05 per addt'l lookup
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
138 recensioni
We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!
Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.
Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.
Great app. It's saved us a lot of time with customer inquiries on the customer service side of our business. For customers, it allows them access to pull up their order status at their convenience. Setup was very easy. We recommend this app.
This app is very well worth what it costs, it will save you lots of time and effort by allowing your customers to handle order information themselves.
Customer service on the app is second to none and highly responsive. I wish other software developers were as good and fast as these folks.
Bottom line: It works like it should, it is priced right and saves you from using your time. What more could one ask for? Simply put, get it.
Informazioni sull’app
Lanciata
11 ottobre 2012
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Monitoraggio degli ordiniFunziona con
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriersSviluppata da venntov
Informazioni su venntov
Valutazione media: 4,7
Crea app per lo Shopify App Store da 12 anni
1255 W Colton Ave, #523, Redlands, CA, 92374, US
Assistenza
Invia un messaggiosupport@orderlookupapp.com
Questo sviluppatore non offre assistenza diretta in Italiano.