注文と配送
Order Lookup

Order Lookup

作成: venntov

Live order tracking for your customers. They'll love it.

4.2 5つ星(137 レビュー)
$10/月。 7日間の無料体験。 追加料金が適用される場合があります。
アプリを追加する

Reduce customer support

Your customers can look up their orders with either their email or order number, reducing the order inquiries you receive in your inbox.

Live tracking

Give real time order information to your customer with a fully customizable order lookup page.

ePacket support

Perfect for dropshipping businesses, Order lookup works seamlessly with ePacket.

Order Lookupの詳細情報

Order Lookup helps to reduce support requests by giving customers real-time order tracking information

Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

When you use Order Lookup, a significant amount of your customer support requests will be eliminated, which saves you time and money, while simultaneously allowing you to provide a flawless customer experience.

Additionally, this highly customizable app allows you to adjust display styles and output information and is offered in multiple languages but supports any language you choose.

以下と統合:

  • OrderlyEmails,
  • China EMS,
  • China Post,
  • ePacket,
  • +400 more carriers

メディアギャラリー

サポート

料金 7日間の無料体験

すべての価格オプションを見る

$10/月

100 lookups included in monthly fee. $0.05 per addt'l lookup

* すべての料金は米ドルで請求されます。 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

4.2 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。
  • 5 5つ星
    評価の77%は5星です
    (105)
  • 4 5つ星
    評価の4%は4星です
    (6)
  • 3 5つ星
    評価の3%は3星です
    (4)
  • 2 5つ星
    評価の0%は2星です
    (0)
  • 1 5つ星
    評価の16%は1星です
    (22)
137件のレビューをすべて表示する

最新のレビュー

Big Game Fishing

評価
5 5つ星
投稿日
2021年3月30日

Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend

Thetopboss

評価
5 5つ星
投稿日
2021年2月8日

Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to

Silken Skin Co

評価
1 5つ星
投稿日
2021年1月3日

Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working

開発者の返信

2021年1月12日

Hi there,

I hope this finds you well.

I waited to respond publicly, as I so often do- as I prefer to mitigate customer experience challenges privately.

Unfortunately, after three emails to you over the course of a week, we have not received a response from you.

The solution for your particular issue is easily remedied and would have been fixed with an email to our support team.

We at venntov are proud of the customer experience we provide and are sorry that you are unsatisfied with an app that came highly recommended to you.

Unfortunately, because you never reached out prior to this review, nor have you responded to any of our emails it has put us in a position of wanting to make you happy but not being able to.

Please email us at: hello@venntov.com or respond to any of the emails that have been sent to you.

We look forward to your response.

All the best,

Rhian Beutler
COO + Co-founder
venntov

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