Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
Data modifica: 5 gennaio 2021

After 1 month the app has performed well adding extra value to my 'upsold' multi-order customers. This is very important since I'm shipping from Japan to US & EU and customers are not fond of paying twice to ship 2 orders. Also, my technical question was answered & solved very quickly by Eric

awagami factory
Giappone
2 mesi di utilizzo dell’app
Trio M ha risposto 6 gennaio 2021

Thank you so much for the review🙏 Our team always here to help you😎

Data modifica: 16 marzo 2020

needed help on fixing the setting. we got a quick response. good customer service. thank you so much.

Tippsy Sake
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Trio M ha risposto 16 marzo 2020

We appreciate your feedback 🙏 Our support team is here 24/7

1 dicembre 2020

helpful and good customer service! I really don't have any complaints at all! easy to integrate and have a free version.

Shop Kate Noel
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Trio M ha risposto 2 dicembre 2020

Thank you so much for the review. Our team always here to help :)

8 agosto 2019

I added this APP to the shop to merge orders for customers that order multiple times during a promotion we put on. They were super helpful and answered all of my questions in a timely manor. Can’t wait to see how smoothly the app works!

w y l o + c o
Canada
Circa 2 mesi di utilizzo dell’app
Trio M ha risposto 9 agosto 2019

Thank you so much for this great review! We're always here to help ;)

4 novembre 2020

Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.

The Coffee Breakers
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Trio M ha risposto 4 novembre 2020

Thank you for your review. Our support team is always here to help you 24/7😎

Data modifica: 24 febbraio 2021

Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too!
UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.

Brushwood Nursery, Clematis Specialists
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Trio M ha risposto 10 gennaio 2021

Thank you for the 5 stars review🙏

Data modifica: 3 marzo 2021

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.

Nunchuck Nabee
Canada
Circa un mese di utilizzo dell’app
Trio M ha risposto 4 marzo 2021

Thank you so much for the amazing review :) We are hoping the app will help you with your business. Also, we will add this feature asap.

Data modifica: 23 maggio 2019

At first this app worked great. Unfortunately, it seems the developer's website is down right now and there's no way I can get it to work... Please fix this, you have a great app but make sure your service stays online.

EDIT: The app is up again and working like it should. Changed the rating to 5 stars.

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Paesi Bassi
Circa un mese di utilizzo dell’app
Trio M ha risposto 23 maggio 2019

We're so sorry for this issue, we've already fixed it, any change you could have a look and update the review?

Thank you so much for using our app :) 🙏

16 giugno 2020

Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)

Léa France®
Stati Uniti
29 giorni di utilizzo dell’app
Trio M ha risposto 16 giugno 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

29 marzo 2020

Absolutely love this app! Makes merging orders quick & simple. They even have an auto-merge feature.

TheShop.mu
Mauritius
26 giorni di utilizzo dell’app
Trio M ha risposto 29 marzo 2020

Thank you for your feedback 🙏