Recensioni (81)

Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
21 agosto 2020

I have just installed this app and set it up. I had a question during this process, and started a chat. The support was outstanding! I'd give them 10 starts if I could!

Bohemian Bodycare
Australia
24 giorni di utilizzo dell’app
Trio M ha risposto 21 agosto 2020

Thank you so much! we're here if you have any other questions!

13 marzo 2020

This app is the best app I've found to merge shopify orders, especially when using clickfunnels. Great customer service team, Eric was very professional, patient and assisted me for 2 days to fix my issue. Thanks again! Truly love this app. Only wish you had a flat monthly fee and not billed per merge; especially when merging large quantity of orders per month. Again; Love your App and customer service! ❤️

SkinnyTea Girl®
Stati Uniti
23 giorni di utilizzo dell’app
Trio M ha risposto 16 marzo 2020

We appreciate your feedback 🙏

6 settembre 2019

I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.

Types & Symbols
Stati Uniti
20 giorni di utilizzo dell’app
Trio M ha risposto 6 settembre 2019

Thank you so much for your review and your faith in our team! We're always here to help :)

8 giugno 2021

We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.

Advanced Metal Art
Stati Uniti
19 giorni di utilizzo dell’app
Trio M ha risposto 8 giugno 2021

Thank you so much for the amazing review. We created the app specifically for your convenience. Also, we will definitely implement this feature :)

Data modifica: 24 febbraio 2021

I just added this app to my store about a week ago and it's amazing! I have a lot of incoming orders from repeat customers and this has really helped with my shipping process! Very happy with it!

Sandra Lucas Jewelry Store
Stati Uniti
16 giorni di utilizzo dell’app
Trio M ha risposto 24 febbraio 2021

Thank you for your feedback and recommendation🙏 Our support team is always here to help you 24/7😎

13 maggio 2020

This app works well, is easy, and has good customer service. Only downside is combining order numbers which is something they are currently working on changing.

McCoy's Boys
Stati Uniti
14 giorni di utilizzo dell’app
Trio M ha risposto 13 maggio 2020

We appreciate your feedback 🙏 Our support team is here 24/7

3 dicembre 2020

Works smooth and considers everything that needs to be considered. Support was amazing and helped onboarding in no time

SparklyTrees
Israele
9 giorni di utilizzo dell’app
Trio M ha risposto 6 dicembre 2020

Thank you so much for the review.

27 novembre 2020

So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.

superfreshclothes
Stati Uniti
7 giorni di utilizzo dell’app
Trio M ha risposto 28 novembre 2020

Thank you so much for your review. Our team always here to help you with any questions :)

16 settembre 2020

Great app! Really useful for fulfilling multiple orders from the same customer as a single order - especially for post purchase upsells. The customer support team is great and responsive. Highly recommended.

ICHIBAN STREETWEAR
Singapore
6 giorni di utilizzo dell’app
Trio M ha risposto 16 settembre 2020

Thank you for your review. Our support team is always here to help you 24/7😎

25 febbraio 2020

Great app for order editing, order merging, and better customer experience, the support team is great and there are help videos everywhere. Very useful for high volume merchants. The automatic merge feature is something I've been looking for for ages.

99Jersey
Stati Uniti
6 giorni di utilizzo dell’app
Trio M ha risposto 25 febbraio 2020

We appreciate your feedback 🙏