Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
16 luglio 2021

Does exactly as intended with great customer support. Very much recommended for specific automation needs.

Manner Goods
Stati Uniti
Circa 2 anni di utilizzo dell’app
Trio M ha risposto 25 luglio 2021

Thank you so much for your great review and feedback. Our support team is always here to help you 24/7😎

27 febbraio 2021

We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . ⭐️⭐️⭐️⭐️⭐️ Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.

Interior Delights
Stati Uniti
Circa 2 anni di utilizzo dell’app
Trio M ha risposto 28 febbraio 2021

Thank you so much for your great review. We built this app for your convenience and will add even more options :)

8 settembre 2019

Great app with excellent, very knowledgeable Support that go the extra mile to help. Highly recommended.

PistaBox
Regno Unito
Circa 2 anni di utilizzo dell’app
Trio M ha risposto 8 settembre 2019

Thank you so much for the review! We're always here to help :)

Data modifica: 5 ottobre 2021

This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.

Honeydewusa
Stati Uniti
Oltre un anno di utilizzo dell’app
18 aprile 2019

Been looking for an app like this one for ages!!! The support is Amazing and set up is top notch. Thanks!

LitShape
Stati Uniti
Oltre un anno di utilizzo dell’app
Trio M ha risposto 19 aprile 2019

Thanks for the kind words! 🙏 Keep booming!

12 giugno 2021

I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders

Cleverly Bags
Stati Uniti
12 mesi di utilizzo dell’app
Trio M ha risposto 12 giugno 2021

Thank you so much for the review🙏 Our support team always here to help you 24/7😎

27 giugno 2019

This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!

Nurture Soap
Stati Uniti
11 mesi di utilizzo dell’app
Trio M ha risposto 27 giugno 2019

Thank you so much for your great review! We're always here to help :)

Data modifica: 4 ottobre 2021

This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!

Aggrovist Apparel
Stati Uniti
10 mesi di utilizzo dell’app
Trio M ha risposto 8 giugno 2021

Thank you so much for your review. Our team always here to help you 😎

12 luglio 2021

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

Stix
Stati Uniti
10 mesi di utilizzo dell’app
Trio M ha risposto 25 luglio 2021

Thank you so much for your review. Our team is always here to help you 24/7😎

10 maggio 2023

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination.

Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront.

Support is really fast and effective, too.

Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Radical Variance
Stati Uniti
10 mesi di utilizzo dell’app
Trio M ha risposto 11 maggio 2023

Thank you for taking the time to share your experience with our app :)

We're happy to hear that you found it extremely useful and that it has helped you save money on shipping costs.

We truly appreciate your feedback and hope to continue providing you with excellent service in the future.

If you need any other assistance, please do not hesitate to contact us!

Tom and the OrderMerger team.