Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
16 de julho de 2021

Does exactly as intended with great customer support. Very much recommended for specific automation needs.

Manner Goods
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Trio M 25 de julho de 2021

Thank you so much for your great review and feedback. Our support team is always here to help you 24/7😎

27 de fevereiro de 2021

We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . ⭐️⭐️⭐️⭐️⭐️ Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.

Interior Delights
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Trio M 28 de fevereiro de 2021

Thank you so much for your great review. We built this app for your convenience and will add even more options :)

8 de setembro de 2019

Great app with excellent, very knowledgeable Support that go the extra mile to help. Highly recommended.

PistaBox
Reino Unido
About 2 years usando a aplicação
Questão respondida por Trio M 8 de setembro de 2019

Thank you so much for the review! We're always here to help :)

Editado a 5 de outubro de 2021

This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.

Honeydewusa
Estados Unidos
Over 1 year usando a aplicação
18 de abril de 2019

Been looking for an app like this one for ages!!! The support is Amazing and set up is top notch. Thanks!

LitShape
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Trio M 19 de abril de 2019

Thanks for the kind words! 🙏 Keep booming!

12 de junho de 2021

I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders

Cleverly Bags
Estados Unidos
12 months usando a aplicação
Questão respondida por Trio M 12 de junho de 2021

Thank you so much for the review🙏 Our support team always here to help you 24/7😎

27 de junho de 2019

This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!

Nurture Soap
Estados Unidos
11 months usando a aplicação
Questão respondida por Trio M 27 de junho de 2019

Thank you so much for your great review! We're always here to help :)

Editado a 4 de outubro de 2021

This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!

Aggrovist Apparel
Estados Unidos
10 months usando a aplicação
Questão respondida por Trio M 8 de junho de 2021

Thank you so much for your review. Our team always here to help you 😎

12 de julho de 2021

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

Stix
Estados Unidos
10 months usando a aplicação
Questão respondida por Trio M 25 de julho de 2021

Thank you so much for your review. Our team is always here to help you 24/7😎

10 de maio de 2023

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination.

Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront.

Support is really fast and effective, too.

Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Radical Variance
Estados Unidos
10 months usando a aplicação
Questão respondida por Trio M 11 de maio de 2023

Thank you for taking the time to share your experience with our app :)

We're happy to hear that you found it extremely useful and that it has helped you save money on shipping costs.

We truly appreciate your feedback and hope to continue providing you with excellent service in the future.

If you need any other assistance, please do not hesitate to contact us!

Tom and the OrderMerger team.