Order Printer Pro: Invoice App
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We needed to enable invoicing of partially-fulfilled / incomplete orders. The standard Shopify invoice includes fulfilled and unfulfilled items which totally confused our B2B customers.
Order Printer enabled us to create invoices of only the fulfilled items. The support team at Order Printer provided outstanding support helping us create this invoice. The team was responsive, knowledgeable, and extremely helpful. I highly recommend this app and team to meet diverse invoicing requirements!
Thank you so much for sharing your opinion and taking the time to leave a 5-star review. Glad to hear our support team was able to help you out 😊
Kind regards,
Sarah / FORSBERG+two
Amazing app, Amazing customer service. One of the best functional app on the app store. Have been using it for a long time and will keep using it for a long time. It's definitely a great solution for scaling!
Thank you so much for your kind words😊 We appreciate your loyalty and look forward to continuing to provide you with a great app in the future. Keep up the great work with scaling 🚀
Kind Regards,
Sarah / FORSBERG+two
Der Kundenservice war in jeder Hinsicht schnell und hilfsbereit. Die App funktioniert bisher einwandfrei. Empfehlenswert !
Thank you so much for the review and recommendation 🤩
Kind Regards,
Sarah / FORSBERG+two
One of the Best apps available on Shopify. Easy to install, looks professional and what made it even sweeter was that I had a customer order a couple minutes after installing it, so I was able to see in real time how the pdf receipt looked.
It advertises that theres a free plan available. After downloading the app, it forces you to pay $10 a month
Thank you for your review. However, I think there is some confusion or misunderstanding here.
Based on the number of orders your store had in the past month (don't want to post the actual number publicly here), the app is correct in asking you to subscribe to the paid plan. You are a long way over the free plan limit of 50 orders a month.
You are correct that the app has a free plan, for stores with less than 50 orders a month. For stores with more than 50 orders a month, the app costs $10/month for unlimited orders. The app will not charge you anything if you have less than 50 orders a month.
Again, you can see the full details of our pricing plans in the "Pricing" section of our Shopify App Store listing.
Hope that makes sense. Please let us know if any questions come up, and have a great day!
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two
After correspondence with the developer we have come to an agreement and sorted most the issues, thank you
Thanks for the review, and sorry to hear you had a bad experience. I actually found it surprising that you said you didn't get good support. You came to us with a list of custom changes that you wanted to your template, and we've helped with them on multiple occasions, also when you changed your mind or added something more that you wanted changed.
Regarding the slowness you mentioned, that is unfortunately due to using the app through the Shopify POS app. The way that the Shopify POS app loads apps inside it, is slow, and unfortunately not something we have control over to improve.
As my colleagues mentioned to you, we've refunded the last months subscription charge to your account and wish you the best with your business.
Kind regards,
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two
Simple and effective. Great little app especially used alongside the Order Printer Templates app!
Printing out new orders and delivery notes/packing slips each morning was a really tedious and time consuming task. Regular, free, Order Printer just didn't do the trick, it didn't include enough info. Pro now saves us probably an hour each day.
That is fantastic to hear it's saving you so much time! And a big thanks for taking the time to leave a review too :)
All the best and stay safe,
Bjorn
Founder - Order Printer Pro by FORSBERG+two
I used this app to create pdf invoices. My bank details appeared on credit invoices. I only wanted them to appear on invoices to be paid by bank transfer. They came back to me in hours with the perfect solution.
Excellent service.
customer service just ignores... no reply for days... app is not bad, but not
worth the money in my opinion.
Sorry to hear you didn't receive the reply we sent to you. The support team did reply the same day with the information requested. See screenshot: https://www.evernote.com/l/AO_sHE1ngjxD27kO5Znyt0zyersYgq8W_H0B/image.png
Our team has forwarded that to you again now, in case it got lost somehow :)
Many thanks,
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two