Order Printer , 892 recensioni

Valutazione complessiva
3,1
Numero di recensioni per livello
  • Il 44% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 10% delle recensioni ha 3 stelle
  • Il 9% delle recensioni ha 2 stelle
  • Il 25% delle recensioni ha 1 stelle
18 aprile 2016

This worked at first but now suddenly does not show the product photos on the invoice (the only reason we purchased this app) and says "ERROR FORBIDDEN". We did not change anything on our end it just stopped working. And support on this app is VERY SLOW it takes over a week for a reply and in the meantime our invoices to customers look unprofessional. Not happy.

Vasseur Skincare
Stati Uniti
14 giorni di utilizzo dell’app
3 novembre 2018

I find this app very limiting in terms of design. This might be a suitable template for services, hardware, etc but for specialty retail (apparel) it doesn't work for me. There also isn't enough room for a Return Policy. I think you should consider offering more options.

The Royal Bloke
Stati Uniti
11 giorni di utilizzo dell’app
20 novembre 2020

I wanted to add this in and showed "There’s no page at this address Check the URL and try again, or use the search bar to find what you need."
I don't know how to do.

Dreamboat
Cina
11 giorni di utilizzo dell’app
Shopify ha risposto 23 novembre 2020

Thank you for providing us with your feedback here and I am sorry to hear that you experienced this issue when attempting to install the Order Printer app. I'd like to learn more about the steps you took when making the installation to see if I can assist with this, so will be sending an email to you shortly. Please look out for that and get back to me if you're still interested in using the app moving forward. -Victor, Shopify Support

7 maggio 2019

Zero compatibility with Mac on Safari 12.1, which as of this writing, is the latest version. However, "Order Printer" keeps displaying a message to upgrade Safari. Cache and cookie clearing and app disabling does not remedy the problem.

It is unfortunate that Shopify does not provide the very basic function of printing a true receipt/invoice (with costs shown), although it is a basic necessity and provided by all other e-commerce sites.

Having to rely on an app, which in turn is non-functional, is not acceptable.

Metro Retro Vintage
Stati Uniti
4 giorni di utilizzo dell’app
29 novembre 2020

Some variables are not working, especially those starting with "shipping_address", in the Address details section. Example: {{ shipping_address.first_name }} is not working. I can't name all the variables not working, there are too much.

SunShineDressing
Francia
3 giorni di utilizzo dell’app
Shopify ha risposto 1 dicembre 2020

Thanks for writing your review and for providing your feedback to us here. I'm sorry to hear that you've had this issue and would be happy to take a closer look at this for you. I will send an email to you shortly and we can discuss this issue in more detail there. -Victor, Shopify Support

20 dicembre 2018

The app could be nice if it worked properly very erratic no customer service response. app crashes often and prints notes randomly.

Aegle Gear
Stati Uniti
3 giorni di utilizzo dell’app
29 novembre 2017

you could make some more example templates. App is almost useless

Dojishop
Romania
2 giorni di utilizzo dell’app
18 gennaio 2021

When I click on install App I get a message that no page can be found... is there an other option to install the app?

Sühl´s Harzspezialitäten
Germania
Circa 22 ore di utilizzo dell’app
Shopify ha risposto 19 gennaio 2021

Thanks for reaching out to us! This is a known issue that our developers are aware of, which causes merchants to receive an error message when re-installing the app after removing it. For the time being, you can re-install it using the direct install link here: https://orderprinter.shopifyapps.com/auth/shopify?shop=MYSHOPIFYURL (replace with your myshopify.com URL). Please feel free to reach out to support directly if this doe not work. Warm regards! - Oliver, Shopify Support

11 gennaio 2023

It's pretty bad honestly. And wondering why a good packing slip and invoicing option isn't included in Shopify - it was with the platform I just migrated from.

Some of the issue:

Navigation. Every time you edit an invoice or packing slip, there is no way to go immediately back to the "manage templates" area. You almost always have to go all the way back to Shopify and then re-open app. Makes customizing a major time waster.

The preset templates are nearly useless. The packing slip is just addresses. The invoice's payment detail doesn't make sense and will be confusing to customers.

I am pretty disappointed.

Zoopitee Herbals
Stati Uniti
Circa 15 ore di utilizzo dell’app
Shopify ha risposto 23 gennaio 2023

Hey, there. Thank you for reaching out and bringing this to our attention. After editing one of your templates, you can click on the Order Printer title to return to the main page of Order Printer. While this won't take you to the 'Manage templates' page, it does help prevent having to relaunch the app from the Shopify admin.

That being said, there are a bunch of liquid variables that can be added to the templates so that you can include more information using Order Printer, and we've got some examples here: https://bit.ly/3qhabR6. However, for our complete list of liquid variables, you'll want to launch our app and start editing one of your templates. From there, you can click "View the Liquid variable list" on the left side of the editor.

If you need any help with editing the templates, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support

21 marzo 2022

I fail to print or save a complete invoice on iPad via Shopify POS. It display only half of the invoice. Anyway to fix this?

IOSOI Skin Lab
RAS di Hong Kong
Circa 13 ore di utilizzo dell’app
Shopify ha risposto 28 marzo 2022

Thank you for writing your review and for notifying us of this issue. I am not sure why this is happening, so I would recommend you contact our support team directly for further assistance: https://bit.ly/2AWw5VA.

They will be able to authenticate you on the store and dig into this in more detail. -Victor, Shopify Support