OrderProtect

OrderProtect

Vanaf  $29.99 per maand. Gratis proefperiode beschikbaar.
Beoordeling (4,3)
Recensies
Ontwikkelaar

Hoogtepunten

Gemaakt voor jouw bedrijf
  • Rechtstreeks te gebruiken in het Shopify-beheercentrum
  • Werkt met de nieuwste thema's

Over deze app

Geïntroduceerd

27 mei 2022

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Subscriptions, Rebuy, Slide Cart, Recharge, Cart Drawer, Tapcart

Bied klanten de mogelijkheid om bij het afrekenen een extra vergoeding te betalen om hun bestelling te beschermen.

OrderProtect integreert naadloos in uw winkelwagen om e-commerce winkels de mogelijkheid te bieden klanten de optie te geven om een extra vergoeding te betalen om hun bestelling te beschermen. Winkeliers houden alle extra inkomsten om de kosten te compenseren, in plaats van een derde partij te betalen. (Wij zijn geen verzekeringsmaatschappij en schrijven GEEN plannen uit.) De app is ontwikkeld door eigenaren van e-commerce winkels voor andere e-commerce winkels om extra inkomsten te genereren en de klantbeleving te verbeteren.

OrderProtect integreert naadloos in uw winkelwagen om e-commerce winkels de mogelijkheid te bieden klanten de optie te geven om een extra vergoeding te betalen om hun bestelling te beschermen. Winkeliers houden alle extra inkomsten om de kosten te compenseren, in plaats van een derde partij te betalen. (Wij zijn geen verzekeringsmaatschappij en schrijven GEEN plannen uit.) De app is ontwikkeld door eigenaren van e-commerce winkels voor andere e-commerce winkels om extra inkomsten te genereren en de klantbeleving te verbeteren. meer
  • Bied bestelbescherming aan
  • Genereer extra inkomsten
  • Gemakkelijk te gebruiken Dashboard

Bevat automatisch vertaalde tekst

Origineel weergeven

Prijs

Basisplan

$29.99 /maand

Gratis proefperiode van 14 dagen

  • Tot 500 bestellingen / maand
  • Gratis Expert Installatie
  • E-mail & Chat Ondersteuning

Groei Plan

$59.99 /maand

Gratis proefperiode van 14 dagen

  • Alles in het Basisplan +
  • Tot 2000 bestellingen per maand
  • Aanpassingsopties

Geavanceerd Plan

$199.99 /maand

Gratis proefperiode van 14 dagen

  • Alles in het Groei Plan +
  • Onbeperkt aantal bestellingen per maand
  • Shopify Plus Aangepaste Widget

Basisplan

$29.99 /maand

Gratis proefperiode van 14 dagen

  • Tot 500 bestellingen / maand
  • Gratis Expert Installatie
  • E-mail & Chat Ondersteuning

Groei Plan

$59.99 /maand

Gratis proefperiode van 14 dagen

  • Alles in het Basisplan +
  • Tot 2000 bestellingen per maand
  • Aanpassingsopties

Geavanceerd Plan

$199.99 /maand

Gratis proefperiode van 14 dagen

  • Alles in het Groei Plan +
  • Onbeperkt aantal bestellingen per maand
  • Shopify Plus Aangepaste Widget

Bevat automatisch vertaalde tekst

Origineel weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.

11 recensies

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
11 september 2023

Cliff notes:
Doesn't work well, no support documents, no documentation explaining what the dashboard controls, more laid-back and unprofessional than I had hoped.

Recommendation for merchants:
Just add a second shipping option that is more expensive and includes insurance cost. Its free to set up, more intuitive for the customer, and has the same end result without a headache.

Recommendation for Order Protect:
The lack of explanation/professional documentation about the app was really frustrating. Even if the app had been compatible with my store, this was a huge stumbling block. Consider making a screenshare video of someone walking through and explaining all the settings in the app--this would have been REALLY helpful and would probably be a lot easier and cheaper to put together than actual written documentation.

Here's the story:
I had high hopes for this app after I heard about it on Liam Brennan's podcast. I reached out to the owner (who was on the podcast) to ask if my particular set up would work with the app. (I use direct links to check-out through a sign-up flow like Liam recommends.) I was told that it would work with some custom coding; a few days later, the custom coding was done but nothing worked. I was told that it was because I was using a legacy version of a subscription software and to reach back out when I had a chance to migrate to any subscription app that used Shopify Checkout.

A few months later, I had migrated to a new subscription app and reached out to Order Protect to get everything installed and working. They installed it over the weekend and told me I was good to go. I said thanks and then asked if there was any documentation that would walk me through finishing set up and what each window/option in the App dashboard would do. I was told there was no documentation and that there was no need for me to do anything except toggle the app on. So, I went to the app dashboard and toggled the giant "ON" switch at the top of the page to turn it on. Four days later, I notice that the app is not working, so I reached out again and was told that the on switch I toggled was not the correct one and then was given directions to find the second, obscure switch to toggle on. (Weird--and some user documentation may have helped prevent this issue.)

I toggled it on on a Friday (and they had told me that they integrated this with my store and everything was working correctly at the beginning of that week) and then found out on Monday that this app had broken my entire website. Something about having the Order Protect app turned on made every image link on my site malfunction. Since my site is set up with an onboarding flow to get new members, this broke basically my entire onboarding flow, as members click an image in 5 separate steps to help build their box and select a membership option.

No one that made it to my site over the weekend from any of my paid ads were able to even start my sign-up process. When I found out the issue, I turned the app off and then reached out to Order Protect to see what was going on. They had told me a few times that things would work for my set-up. Three days after reaching out, I was told that the app will not work with a sign-up flow set-up because the customer needs to view the Shopify cart in order for this app to work.

I do wish they would have told me this from the beginning and I would not have been in such a hurry to migrate subscription apps (that is quite a pain!). And also would not have wasted the time of Order Protect because I would have known the software would not work.

Also, I did take a look at what it looked like in the Shopify cart before uninstalling, and it was really hard to miss. I am not sure that I like that from the customer experience side of things--but maybe that all was something that could have been changed through the app dashboard if there was some documentation that showed you how to use that.

Actually, even a screenshare video of someone walking through and explaining all the settings in the app would have been REALLY helpful and would probably be a lot easier and cheaper to put together than actual written documentation.

In Order Protect's defense, they did refund me for the one month charge when I requested it. (The free trial had expired the exact day that they notified me that the app would actually not work.)

Sew What Box
Verenigde Staten
24 dagen gebruiken de app
20 april 2023

Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.

WORN
Verenigde Staten
5 maanden gebruiken de app
16 februari 2023

This is an incredible app. Order Protect is an extremely easy way to boost your AOV and revenue while offering a great value add to your customers. It is insanely easy to set up and their customer service team has always responded in less than an hour. Companies like Route will profit tens of thousands of dollars from your store and offer you next to nothing in return. Order Protect will let you keep 100% of the profits minus an extremely reasonable monthly fee. Love this app and everything they stand for!

Morphogen Nutrition
Verenigde Staten
5 maanden gebruiken de app
30 maart 2023

Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.

Caffeine and Kilos Inc
Verenigde Staten
4 maanden gebruiken de app
20 april 2023

Such a great app, super easy & fast in install/ get up and running! Also one of the best companies to work with! Their team helped us get everything up and running in such a timely manner & ensured we were taken care of every step of the way! We are only a few weeks into Order Protect but already see a boost in our AOV. Highly recommend Order Protect for all e commerce businesses! Best part, is when our customer has a claim- we can handle everything in house instead of passing them off to someone else! Makes us and our customers very happy!

Johnny Slicks
Verenigde Staten
29 dagen gebruiken de app

Over deze app

Geïntroduceerd

27 mei 2022

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Subscriptions, Rebuy, Slide Cart, Recharge, Cart Drawer, Tapcart

Gemaakt door Order Protect

Over Order Protect

Gemiddelde score: 4,3

2 jaar ervaring bij het maken van apps voor de Shopify App Store

956 Glastonbury Tpke, Portland, CT, 06480, US

Ondersteuning

Stuur een bericht

8604942398

contact@orderprotect.com

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Flexibele opties om uw zendingen te beschermen.
Gratis te installeren
Krijg die extra gemoedsrust met premium orderbescherming.

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