Suivi de l'État des Commandes

Suivi de l'État des Commandes

Avis (38)

Note globale
4,4
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
3 juin 2024

Me encanta esta app es demasiado buenas se las recomiendo en el idioma que seas es súper entendible la recomiendo al 100%

fivefivea
États-Unis
Environ un mois d’utilisation de l’application
16 mai 2024

Bastante práctica y te brindan un muy buen servicio

humify
Costa Rica
28 minutes d’utilisation de l’application
3 mai 2024

Their customer service is basically instant and amazing!

Cult of Sloan
États-Unis
Environ une heure d’utilisation de l’application
HulkApps a répondu 21 janvier 2025

Thank you for the fantastic feedback! We're so happy to hear that you had a great experience with our customer service. We’re always here to assist you quickly and effectively, and your kind words mean a lot to us!

If you ever need anything else, don’t hesitate to reach out. 😊

Kind Regards,

The HulkApps Team

10 avril 2024

Really best app and best support team always available 24/7 .

Apperwear
France
19 minutes d’utilisation de l’application
HulkApps a répondu 21 janvier 2025

Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with both our app and support team.

We’re always here to help and truly appreciate your trust in us.

If you ever need anything, don’t hesitate to reach out! 😊

Kind Regards,

The HulkApps Team

6 avril 2024

The app is nice and also the support, even if you use the free plan.

Puppz
États-Unis
24 minutes d’utilisation de l’application
HulkApps a répondu 21 janvier 2025

Thank you for your wonderful review! We’re so glad to hear you’re enjoying the app and that our support has been helpful.

If you ever need assistance or have suggestions, we’re always here to help! 😊

Kind Regards,

The HulkApps Team

5 mars 2024

Harris give me very good help

BabyToysHeaven
Hongrie
39 minutes d’utilisation de l’application
4 mars 2024

there was a problem, the app was not showing on the page, so we contacted support, Nitesh helped us tremendously.
Thanks again for the quick solution.

Chique Design
Pays-Bas
Environ 14 heures d’utilisation de l’application
HulkApps a répondu 21 janvier 2025

Thank you for sharing your experience! We're so glad to hear that Nitesh was able to assist you and resolve the issue quickly. We strive to provide fast and effective support, and it’s great to know we could help you get everything back on track.

If you need anything else, don’t hesitate to reach out.

Kind Regards,

The HulkApps Team

15 décembre 2023

Customer service is great! Haris was very helpful configuring the app to my store. Thank you!

Harmony Home Handmade
États-Unis
Environ 8 heures d’utilisation de l’application
HulkApps a répondu 18 décembre 2023

We're thrilled to hear that you had a positive experience with our customer service, especially with Haris! Our team always strives to provide top-notch service and it's wonderful to know this has reflected in your interaction. We're grateful for your 5-star review, and we'll definitely pass along your kind words to Haris. Your feedback is pivotal to us - please don't hesitate to reach out if you need any more assistance.

Best regards,
The HulkApps Team

1 octobre 2023

ADORBETH
Chine
5 minutes d’utilisation de l’application
HulkApps a répondu 24 octobre 2023

Thank you so much for your kind words and the 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with our services. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thanks again for choosing us!

7 septembre 2023

The app is amazing! And Vedran's support is even better! Thank you for everything! :))

Peixe de Botas®
Brésil
18 jours d’utilisation de l’application
HulkApps a répondu 4 décembre 2023

We're thrilled to hear that you're enjoying the Hulk Order Status Tracker! We put a lot of effort into making the app user-friendly, so your positive feedback truly means a lot to us. Also, we're glad to hear that Vedran's support exceeded your expectations. We will definitely let him know his assistance was appreciated!

At HulkApps, we believe in providing exceptional service and we're glad we hit the mark for you. Your encouraging words will inspire us to continue delivering the same level of support in the future.

Once again, thank you for your amazing review and the perfect rating. We're here to help you anytime.

Warm regards,
The HulkApps Team

8 novembre 2022

Support is quite good, just a bit confused about shipping carriers, hopefully the tracking numbers will work when customers order the product!

Sparkmasseur
Royaume-Uni
3 jours d’utilisation de l’application
HulkApps a répondu 8 novembre 2022

Hi there,

Thank you for noticing our amazing support team members, as they truly try to meet our merchants's expectations each time.

The tracking numbers will work for sure once your merchant makes a purchase. Your merchant will be able to track their product until it reaches their very address.

Cheers! :)

12 septembre 2022

Awesome! I contacted their support team and they helped me in a very good way! They explained everything to me! :)

BETTER ITEMS®
États-Unis
27 jours d’utilisation de l’application
HulkApps a répondu 12 septembre 2022

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

22 septembre 2020

I have been using this app for quite some time. There had been issues while using it as we got to know from our customers. But recent updates seesm to have corrected the issues. The app is good to use. Recommended.

AMSUM
Inde
Environ un an d’utilisation de l’application
HulkApps a répondu 22 septembre 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We really appreciate the recommendation, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please don't hesitate to reach out to us in case you have any issues with our app!

Modifié le 26 mai 2020

I have hundreds of customers complaining and telling me what a useless tracking system i have...This app cost my $24.99 a month and is useless.I will be removing this from my store unless i can get some support..VERY DISAPPOINTED.....

campfiredeals
États-Unis
7 mois d’utilisation de l’application
HulkApps a répondu 11 novembre 2021

Hi,

Product Manager of HulkApps here. There was an ongoing outage of third-party courier services at that time across all partners and our API calls were going in vain.

Since this instance, we have changed our carrier partners. Next time, feel free to reach out immediately, we have 24/7 support available.

Kindest Regards,
Shruti

19 mai 2020

App not tracking orders. Worst App and Cumbersome to use.
I will not recommend it to anyone. The recent update has made the app even more pathetic. It's not even tracking orders on my website and I have faced a lot of customers complaints.
Customer Support is also pathetic

WowZap
Inde
2 mois d’utilisation de l’application
HulkApps a répondu 11 novembre 2021

Sorry for the bad experience.

This should not have panned out this way, but I would like to make amends in this instance. Looking forward to helping you soon.

Modifié le 9 mai 2020

I tried to use this app for customers to track the status of orders placed sadly it does not work as intended!

Couriers we use Auspost, Fastway Couriers, Hunter Express, Allied Express, Toll Group.

PRO'S - Some Australian couriers are working (Auspost)

CON'S - Hunter express does not work

Outback Retro
Australie
5 mois d’utilisation de l’application
HulkApps a répondu 7 janvier 2022

UPDATE: As promised, our Order Status Tracker app supports Hunter Express, and all the other mentioned couriers for a couple of years now, and we no longer receive any requests with 1100+ couriers supported in the app.

Please find the entire list here: https://roadmap.hulkapps.com/order-status-tracker-app-roadmap/kb/key-features/carriers-supported-by-hulkapps

Thank you!
-----------------------------------------------------------------------

Hi there!
Thank you for taking the time to leave us your feedback.
We will surely add this to our app improvement list.
If you experience any new issues please feel free to contact us.

3 mai 2020

it fit perfectly and bland properly in my store!
easy to install and set up.. just dont forget to copy the shipping link and show it in your store page ;)
Good job!

XTRAVSHOP
Canada
24 jours d’utilisation de l’application
HulkApps a répondu 4 mai 2020

We are so grateful for your kind words. We set a high standard for ourselves, and we’re so glad to hear this was met in your interaction with our business!

If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

Thank you once again!

27 avril 2020

The order status tracker is so easy for customers to use. I have had some questions fore the developer and they have responded to each request quickly. And they are adding a feature already that I requested. Can't beat this for the $$.

Small Batch Sanitizers
États-Unis
18 jours d’utilisation de l’application
HulkApps a répondu 28 avril 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

8 avril 2020

The support here is fantastic. They responded fast and resolved my issue relatively quickly. Helpful app :)

ImpactBright
États-Unis
21 jours d’utilisation de l’application
HulkApps a répondu 8 avril 2020

We are so grateful for your kind words. We are thrilled that you loved your experience; our experts are always standing by to help; Please reach out if you need any other assistance!

27 mars 2020

The app is totally down and does not work at all. Right now. You can not login to app admin. You can't track any orders or anything. Worthless.

SWESENSE
Suède
Environ 2 mois d’utilisation de l’application
HulkApps a répondu 13 avril 2020

Hi there!

I apologize for the bad experience your customers and you had.

Also, please reach out immediately to our support 24/7 for any issues you are facing (even now that you no longer use HulkApps), as our technical support team can diagnose and fix issues very quickly.

20 mars 2020

This new update is terrible. It was FREE before, now its just like any other app in the store where youre limited to a certain amount of orders tracked. The update also messed with the whole look and no longer works at all. No orders can be tracked as of right now. This update caused nothing but problems. They need to revert it and make it free again. Why try to fix something that was never broken?

Autoless
États-Unis
4 jours d’utilisation de l’application
HulkApps a répondu 13 avril 2020

We’re so sorry. This is on us. We would love to have you back and explain ourselves.

We would love to make things right if you're willing to give us another chance please.

19 mars 2020

app dev changed the pricing structure, and after updating app it failed to work, and looked terrible.....unconscionable action on dev part, no response from app dev but we cant wait to act, the app was dead on our site and their update also changed the look and feel of the display so did not look part of our website anymore, check your order status pages people!!

Wizard Patch™
Australie
2 mois d’utilisation de l’application
HulkApps a répondu 13 avril 2020

I apologize on behalf of everyone at HulkApps. We feel terrible about this.

Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers.

We can’t fix the past but you have my personal commitment to improving the way we plan these app updates. Until then, please accept my sincerest apologies on behalf of everyone on the team.

7 mars 2020

I love this app!! I didn't have to mess with my code in order for it be integrated so I'm happy!!!!

Noble Woman Boutique
États-Unis
9 minutes d’utilisation de l’application
HulkApps a répondu 9 mars 2020

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're happy for you!

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Order Status Tracker, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

6 mars 2020

Very interesting way to track orders..and FREE! I like that it is integrated to my store properly and looks part of my store as well. It simply redirect to 17track website and they do all the job for us. I like it!

MrBARTENDER
Canada
15 minutes d’utilisation de l’application
HulkApps a répondu 9 mars 2020

The app looks great on your store! thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! You can also reach out to our support team - they're always willing to help how they can. Have a beautiful day:-)

Modifié le 5 mars 2020

I'm very new using Apps, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. Thanks a lot for giving us such a formidable tool to use for free and helping us to grow our business with confidence for both parties. Excellent App!

NOVUS Mall
Israël
35 minutes d’utilisation de l’application
HulkApps a répondu 5 mars 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thank you so much for taking the time to leave us this amazing review. We're glad to hear that you were able to get an awesome experience from some of our great specialists!

Feel free to contact us whenever as we are always standing by to help.

P.S. Keep in touch as we have tonnes of things to offer our customers!

4 mars 2020

Truly free and truly helpful! Does everything you need it to do as a tracker. I've used this app for quite some time and I like it.

Couplie
États-Unis
2 mois d’utilisation de l’application
HulkApps a répondu 5 mars 2020

Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

4 mars 2020

Awesome and superb apps. Another store done and I regularly keep update on there. Love from heart to make this awesome apps. #TechQoreLab

meowingkitty
Inde
11 minutes d’utilisation de l’application
HulkApps a répondu 4 mars 2020

Thank you once again! We are so proud to have you with us :) Please let us know if you need any further assistance.

Have a beautiful day ahead!

1 mars 2020

I really like that it is Free and actually works. It was the only app wich actually seemed legit while being free.

Charles Clothes
Allemagne
10 minutes d’utilisation de l’application
HulkApps a répondu 2 mars 2020

Hi there, Glad to know that you love using our app :) It gives us more power 💪🏻. Thank you for your time :)

1 mars 2020

Another 5 star from TechQore Lab. It's my another project. Daily I've completed 2-3 store tasks. So we can make a deal easily. Thank You

MyFurryPet
Royaume-Uni
Plus d'un an d’utilisation de l’application
HulkApps a répondu 2 mars 2020

Thank you for your review and also for using our apps in multiple stores! Let's discuss how we can make a productive partnership with HulkApps; you may sign up from here: https://www.hulkapps.com/pages/partners

29 février 2020

Easy to install. Easy to use. Just remember to enable the page in order to "go live". Can't beat the price of FREE!

J & J SuperStore
États-Unis
10 minutes d’utilisation de l’application
HulkApps a répondu 2 mars 2020

Hi there, thank you for the review! Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

29 février 2020

I've keep write 5 star review for you because I used your App all of my client store. It's awesome app that I've ever seen. Maybe you can make a deal techqorelab@gmail.com Thank You

Fishing Gladiators
États-Unis
18 jours d’utilisation de l’application
HulkApps a répondu 2 mars 2020

Hi there, thank you for the review! We are thrilled that you are using our apps in all your client's stores.

We invite you to sign up to our Partner Program: https://www.hulkapps.com/pages/partners

Thank you again for your support. Please let us know if we can assist with anything on Shopify!

27 février 2020

EASSY TO USE AND ADD TO STORE FROM ANYWHERE IN THE WORLD, WITH THt being said i think you shouldgive it a shot.

HeySilkySkin
États-Unis
2 mois d’utilisation de l’application
HulkApps a répondu 27 février 2020

Hey there! Thanks so much for the review, we're pleased to hear you've found it easy to use. We sincerely hope you find great success with your store and we're always here to help. Don't hesitate to reach out! 🙂

26 février 2020

Hulk apps do the best free apps. I tried several other paid apps (for diferent purposes) and hulk is always the best option saving quite a lot of money, and their apps don't give me any trouble

The Quaint Club
États-Unis
6 minutes d’utilisation de l’application
HulkApps a répondu 26 février 2020

Hey there! Awesome to hear. We're here when you need us and we're excited about your road ahead. Please don't hesitate to lean on us as a resource!

25 février 2020

nice apppp everrrr, the company helps us to concentrate on our business by simplify the technical issues

Larvincy
États-Unis
7 minutes d’utilisation de l’application
HulkApps a répondu 25 février 2020

Hi there, Glad to know that you love using our app :) It gives us more power 💪🏻. Thank you for your time :)

18 février 2020

So much decent and awesome app that I've ever seen. Highly recommended and keep focusing on your business.

Gametight gear
États-Unis
Environ une heure d’utilisation de l’application
HulkApps a répondu 19 février 2020

The app looks great on your store! Thank you for your support, we really appreciate it!

Please let us know if you need anything else! We are always standing by to help. :)

18 février 2020

The only tracking app I could find that had "email only" as the required input... and bonus its free. HULK MAKE THE BEST FREE APPS!!!

Vac Bits
Australie
11 minutes d’utilisation de l’application
HulkApps a répondu 19 février 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We love the input email feature, and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

16 février 2020

Awesome app. ............................... Nice and professional...................... Really imporess.............

Deviated Brands
États-Unis
11 mois d’utilisation de l’application
HulkApps a répondu 17 février 2020

Hey there, thanks so much for the review; please reach out if you need any other assistance!

15 février 2020

This is a very good and effective app, very helpful, it enhanced peace of mind and trust of the shop

Cosmos Travel Shop
Royaume-Uni
10 minutes d’utilisation de l’application
HulkApps a répondu 17 février 2020

Hi there! Thanks so much for taking the time to leave us a review. Please let us know if we can assist with anything else! We look forward to seeing your decline in customer support inquiries from customers while using Order Status Tracker App!

12 février 2020

All shopify store should install this app to built confidence to your vistors by having order tracking...and is free just wouah

Trending Forever
France
4 jours d’utilisation de l’application
HulkApps a répondu 13 février 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We hope more people start adding Order Status Tracker App to their stores. :)

11 février 2020

Awesome services. So much appriciate. ................................. Love it.........................Nice.

Nealy's Store
États-Unis
Environ un mois d’utilisation de l’application
HulkApps a répondu 12 février 2020

Hi there! Thanks so much for taking the time to leave us a review. Best of luck with your business!

10 février 2020

This app is free and it works *better* than the apps that you are having to fork over $15/mo for. Customization of the app itself is a bit limited but it's still a five-star application that we're very pleased with.

Meltzer Sports LLC
États-Unis
17 minutes d’utilisation de l’application
HulkApps a répondu 11 février 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app for it's simplicity! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

7 février 2020

I was having issues with getting the app to show up on my store. I reached out to support and they instantly got it resolved. Thanks so much.

LNPCOSMETICS
États-Unis
Environ 3 heures d’utilisation de l’application
HulkApps a répondu 7 février 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

6 février 2020

This app does as the developer says. Very easy to install. Great features, and best of all it's FREE! Thank you.

Value Sixpence
Australie
Environ 2 heures d’utilisation de l’application
HulkApps a répondu 6 février 2020

Hi there, thank you for the review! We're glad you found what you were looking for in our app. We hope to keep it free for merchants who need an app that has basic features to get them going. But for those who are looking for more value, we have new features coming in very soon!

Please reach out if you need any other assistance!

3 février 2020

I have only used the program for a short time but I am pleased with the service that they provide for free, great for new startups with limited cash flow. Thank you

AnilaaIndia
Inde
8 jours d’utilisation de l’application
HulkApps a répondu 4 février 2020

Hey there, thanks so much for the review; we work with brands that are growing all the time and that's also one of the reasons why we believe in keeping our apps affordable (if not free) for merchants to be able to take advantage of the app and add value to their stores!

The app looks great on your store! Please let us know if we can help with anything else!

1 février 2020

I have only used the program for a short time but I am pleased with the service that they provide for free, great for new startups with limited cash flow. Thank you

The Green Seed.co
Afrique du Sud
6 mois d’utilisation de l’application
HulkApps a répondu 3 février 2020

Thanks for your review, we're glad that we could be of help!

Wishing you all the best with your business! We look forward to seeing your continued success.

30 janvier 2020

I just took a look at the work the Hulk apps did for my store, they integrated the tracking in my store for me, all I had to do was approve them access. I took a random email address from one of my customers and plugged it in to try and Bam!!! it works even has a way for them to go right to the carriers page for further tracking info, for a free app they knocked my socks off. Easy integration right into my existing menu. This is important because if customers can find everything they need on your website there is less chance they will need to reach out to you, plus they will feel secure in their purchase if they can track it. All of us as consumers can relate. Thank you Hulk apps and Order status tracker app team for making me happy! Would recommend! Btw to those that leave negative reviews, communication is all you need to fix your problems, if you let the experts do it you won't have any issues! Thanks again.

Aqua Freak
États-Unis
Environ 15 heures d’utilisation de l’application
HulkApps a répondu 30 janvier 2020

Hi there! Thanks for leaving us such a wonderful review. It made our day!

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

We would love to help everyone out there trying to launch or grow their stores. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. :)

27 janvier 2020

Just installed it on my store and appears to be doing exactly what I need. Thanks folks. AWESOME!

https://nzwineaccessories.com/pages/order-tracking-form

NZ Wine Accessories
Nouvelle-Zélande
32 minutes d’utilisation de l’application
HulkApps a répondu 27 janvier 2020

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

25 janvier 2020

Easy to install and setup. I haven't yet test out it accuracy since I have not make any sale yet. Is there way to test?

Lil Bits Help
États-Unis
Environ 2 mois d’utilisation de l’application
HulkApps a répondu 27 janvier 2020

Hi there, thank you for the review! Kindly reach out to our support team, they will give you aa demo so you can have a clear picture! We appreciate the kind words about our product. :)

24 janvier 2020

Excellent ! thanks!
I have a question, what customers do you see when you enter your order number? Figure that comes from Asia shipping? Or does it say only the estimated time? Thanks again

KiwiFriend
Espagne
12 minutes d’utilisation de l’application
HulkApps a répondu 27 janvier 2020

Hi there! thank you for reviewing us. Please feel free reach out to support@hulkcode.com with your queries. We would love to answer to all your questions, or you could visit our FAQs: https://www.hulkapps.com/blogs/order-status-tracker/faq-and-troubleshooting

22 janvier 2020

Awesome.............................................................................................................. Superb...............................................

donutandpizzafloats
États-Unis
2 minutes d’utilisation de l’application
HulkApps a répondu 23 janvier 2020

Thanks so much for taking the time to leave us a review. We really appreciate it!