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I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!
Hi,
Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)
I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!
Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.
We were having issues with this app for some time but Shruti and his team were excellent in finding and fixing the issues. It took some technical work on their end but I didn't have to lift a finger and the app is working great. Excellent team and excellent app. Highly recommended for any Shopify store.
Hi there!
We are sorry for the trouble you had with our app.
Our manager has contacted you in hopes of amending the issue.
Thank you.
Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!
We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!
Best,
The HulkApps Team
OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise.
We should've given our existing customers an option to make a choice. We can’t fix the past but you have my personal commitment to improving the way our updates are released going forward.
Until then, please accept my sincerest apologies on behalf of everyone on the team.
We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!
We're absolutely delighted to hear that our Hulk Order Status Tracker has helped decrease the number of order-related tickets for you! We work hard to develop effective solutions, so it's always fantastic to hear about successful missions! Thanks for your wonderful review and kind words, they mean a lot to us. Your feedback drives our continual commitment to improving our apps. Keep rocking!
Best wishes,
HulkApps Team
It does exactly what we needed and hoped for. Definitely a bonus that we were able to customize it so that it was on brand.
Thank you for your wonderful review! We're delighted to hear that Hulk Order Status Tracker has hit the mark for you and meets your needs effectively. That you were able to tailor and bring it in line with your branding is particularly pleasing. Your satisfaction is our priority, and we're thrilled we could deliver! It’s always reassuring to hear our efforts are appreciated. If you need any assistance in the future, don't hesitate to reach out.
With gratitude,
The HulkApps Team
They always do their best. They helped me a lot and customer service answered the second day. Promptly :) Thanks
Thank you so much for taking the time to leave us this amazing review.
This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.
We're thrilled to hear you're finding our Hulk Order Status Tracker app useful! It's great to know that you have successfully customized the layout to provide the much-needed order tracking tool to your customers. Your review encourages us to continue developing valuable features that meet your needs. We appreciate your feedback and thank you for this amazing review.
Best Wishes,
The HulkApps team
Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!
Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)