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Thanks for this awesome app guys! Yet another great addition to the HulkApps family helping us to manage our websites with ease adding functions otherwise not available on the limited fundamental Shopify base!
- Just 1 point so far... When I tested this feature I noticed that on one order that has been partially fulfilled is in-fact posted as "shipped", maybe we could have an option of "Order Fulfilment Status" e.g. Not Fulfilled, Partially Fulfilled, Shipped.
Otherwise a great app! Love how you can make it more secure by adding en extra mandatory data field! VERY VERY PLEASED. Now going to have a look what else you guys have for me xD.
Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience.
We will use the feedback to make us better and to ensure this feature gets incorporated as soon as possible for all Shopify merchants.
Thank you for your immense support and motivation!
I have hundreds of customers complaining and telling me what a useless tracking system i have...This app cost my $24.99 a month and is useless.I will be removing this from my store unless i can get some support..VERY DISAPPOINTED.....
Hi,
Product Manager of HulkApps here. There was an ongoing outage of third-party courier services at that time across all partners and our API calls were going in vain.
Since this instance, we have changed our carrier partners. Next time, feel free to reach out immediately, we have 24/7 support available.
Kindest Regards,
Shruti
Installed the app today and encountered a small problem. Email after the developers and ... Super how quickly a question is answered. Everything working, problem solved. Thanx
It's great to hear that our team was able to sort out the issues you were having with your Shopify store! Thanks so much for leaving us this review; we're really glad to hear that we were able to get everything properly working for you. :-)
Truly free and truly helpful! Does everything you need it to do as a tracker. I've used this app for quite some time and I like it.
Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise.
We should've given our existing customers an option to make a choice. We can’t fix the past but you have my personal commitment to improving the way our updates are released going forward.
Until then, please accept my sincerest apologies on behalf of everyone on the team.
Great app, great support! Quick and easy to set up. Had a bit of an issue with some personalization requirements but a quick message to their support and all was sorted in a timely manner. Would highly recommend (especially as it's free!!!).
Thank you for using one of our apps. We’re glad you enjoyed our app and service.
The support here is fantastic. They responded fast and resolved my issue relatively quickly. Helpful app :)
We are so grateful for your kind words. We are thrilled that you loved your experience; our experts are always standing by to help; Please reach out if you need any other assistance!
it fit perfectly and bland properly in my store!
easy to install and set up.. just dont forget to copy the shipping link and show it in your store page ;)
Good job!
We are so grateful for your kind words. We set a high standard for ourselves, and we’re so glad to hear this was met in your interaction with our business!
If you wish to, you can also visit our website to see the range of services we have to offer our merchants!
Thank you once again!
Great app. Exactly what I was looking for. And great customer service. They helped me getting the app fuctioning properly.
Thanks so much for the kind words! We really appreciate the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.
Hi there! Thank you so much for the recommendation; we're really glad to hear that we impressed you so much, that you left us a 5-star review. :-)