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Mr. AMIT PANCHAL and the support team is very prompt response and handling my situation very professional and understanding.
Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves in offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!
Great app! The Hulk App team is incredibly helpful and eager to customise according to your needs, and it's FREE. 5/5!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Their customer service is basically instant and amazing!
Thank you for the fantastic feedback! We're so happy to hear that you had a great experience with our customer service. We’re always here to assist you quickly and effectively, and your kind words mean a lot to us!
If you ever need anything else, don’t hesitate to reach out. 😊
Kind Regards,
The HulkApps Team
it changes the image without my consent! If it happens again I'll uninstall everything from your company.
It does exactly what we needed and hoped for. Definitely a bonus that we were able to customize it so that it was on brand.
Thank you for your wonderful review! We're delighted to hear that Hulk Order Status Tracker has hit the mark for you and meets your needs effectively. That you were able to tailor and bring it in line with your branding is particularly pleasing. Your satisfaction is our priority, and we're thrilled we could deliver! It’s always reassuring to hear our efforts are appreciated. If you need any assistance in the future, don't hesitate to reach out.
With gratitude,
The HulkApps Team
Great app with good functionality that solve a usual problem with order status. Very helpful support that helped to solve all issues. Thank you!
Hi there, thank you for the review! We appreciate the kind words about our app and support. :-)
Please reach out if you need any other assistance!
Love Hulk Apps! They're always so convenient I use a few of them. I tried this order status tracker and the app worked absolutely fine with no problems until I changed my site design then noticed it was no longer showing on the order tracking page. Just disappeared. Wasn't sure what I had done wrong or what part of the new design had effected it. The team were very fast and efficient in assisting me and had my order staus tracker back up and running in a matter of hours. Thank you
So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-)
Please let us know if we can help with anything else!
EASSY TO USE AND ADD TO STORE FROM ANYWHERE IN THE WORLD, WITH THt being said i think you shouldgive it a shot.
Hey there! Thanks so much for the review, we're pleased to hear you've found it easy to use. We sincerely hope you find great success with your store and we're always here to help. Don't hesitate to reach out! 🙂
app dev changed the pricing structure, and after updating app it failed to work, and looked terrible.....unconscionable action on dev part, no response from app dev but we cant wait to act, the app was dead on our site and their update also changed the look and feel of the display so did not look part of our website anymore, check your order status pages people!!
I apologize on behalf of everyone at HulkApps. We feel terrible about this.
Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers.
We can’t fix the past but you have my personal commitment to improving the way we plan these app updates. Until then, please accept my sincerest apologies on behalf of everyone on the team.
This app is free and it works *better* than the apps that you are having to fork over $15/mo for. Customization of the app itself is a bit limited but it's still a five-star application that we're very pleased with.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app for it's simplicity! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)